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118 118 Money: Credit Card reviews

Name: Credit Card
Rating: 4.78 (1103 reviews)

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4.83

Based on 1,103 reviews, last reviewed 9th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Having used 118 118 can’t fault the service. Having used 118 118 can’t fault the service. Really helpful and organised. Reviewed on: 23rd September 2025

Latest lowest rating:

1

I believe this place is getting a lot of reviews. I believe this place is getting a lot of reviews. RemovedThey are a terrible company.Wouldn't recommend low credit no good Reviewed on: 9th October 2025

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118 118 Money Credit Card reviews (1103)

Too high rates but good customer service

Too high rates but good customer service Reviewed on: 15th April 2025

Il8 easy to talk to very polite and helpful

Il8 easy to talk to very polite and helpful Reviewed on: 15th April 2025

Reply from 118 118 Money Hi John, Thank you for taking the time to leave a review. We noticed that you rated us 1 star, but your comments were very positive, mentioning that our team was easy to talk to, polite, and helpful. We truly appreciate your kind words! It seems there might have been a mistake with the star rating. If this was unintentional, we would be grateful if you could update your review to reflect your experience more accurately. Your feedback is very important to us and helps us improve our services. If there was anything specific that led to the 1-star rating, please let us know. We are committed to providing the best possible service and would love to address any concerns you might have. Thank you once again for your feedback. Best regards, Munirah Response date: 16th April 2025

Credit card.....

Always keeping me informed of what is happening . Any updates I'm included in any news occurring within the 118118 credit card arrangement.... Reviewed on: 15th April 2025

Good service clear information.

Good service clear information. Good offers available. Reviewed on: 15th April 2025

Great app, easy to use, hassle free card us 118...

Great app, easy to use, hassle free card us 118 118 Reviewed on: 15th April 2025

Professional lender.

118 118 Money is a very professional lender who keeps you informed at every turn- I personally have no problem with them.First class. Reviewed on: 15th April 2025

Straightforward process and the app is excellent

Straightforward process and the app is excellent Reviewed on: 15th April 2025

The 118 118 card has been amazing as it has helped m...

The 118 118 card has been amazing as it has helped me build and improve my credit score with the bank. 10/10 Reviewed on: 15th April 2025

118 118 card

118 118 are so far best credit card I’ve had Reviewed on: 15th April 2025

great hope

very great and straight forward. i have help and support from 118 118 when i was in deep need. That really ease the pressure on my shoulders. Reviewed on: 15th April 2025

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