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118 118 Money: Credit card reviews

Name: Credit card
Rating: 4.73 (5638 reviews)

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4.73

Based on 5,638 reviews, last reviewed 29th May 2026

402400% increase in 5 star reviews

in the past 90 days

2200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

118118 great as an emergency back up Great to use in emergencies but the rates could be better then I might use it more often. Great as a back up though Reviewed on: 29th May 2026

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026

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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5638)

The one to go for , Caring and understanding ing

All great so far, seems to understand and care Reviewed on: 20th April 2026

always helpful, either on the phone or email.

always helpful, either on the phone or email. Reviewed on: 20th April 2026

Easy to use and kept informed when payments are due...

Easy to use and kept informed when payments are due so you always no when your payment is taken Reviewed on: 20th April 2026

Great App, Great product and very informative

Easy application process, good offers on balance transfers periodically and informative emails and app to keep you updated on offers, balance and payment information. Very happy with the App too, its easy to use and navigate to find the information you need Reviewed on: 20th April 2026

Really professional and professional and helpful wit...

Really professional and professional and helpful with knowledgeable agents. Reviewed on: 20th April 2026

Accomodating

Always very helpful and never in a rush to get you off the phone. Reviewed on: 20th April 2026

Not easy to change payment date and yo stop late fees

118 are good however i have had difficulty when trying to change payment date to when I am paid. They dont allow for any date after the 18th, I get paid the 20th meaning I was constantly being charged late fees as I couldn't always pay before. Reviewed on: 20th April 2026

Always been fine with good communication, completely...

Always been fine with good communication, completely transparent with fees and interest rate changes, really quick to put interest rate down when Bank of England lowers the rate Reviewed on: 20th April 2026

So easy application, keeps you in the know with ever...

So easy application, keeps you in the know with everything Reviewed on: 20th April 2026

Helpful and affordable

118118 has been affordable and helped build my credit score. The app is easy to use and any queries are answered quickly and efficiently. Reviewed on: 20th April 2026

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