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118 118 Money: Credit card reviews

4.73
Based on 5,638 reviews, last reviewed 29th May 2026
402400% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

118118 great as an emergency back up Great to use in emergencies but the rates could be better then I might use it more often. Great as a back up though Reviewed on: 29th May 2026
Rick a's avatar
Rick a

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026
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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5638)

They are always polite and knowledgeable about their...

4
They are always polite and knowledgeable about their business Reviewed on: 15th April 2026

Good customer service and app is very easy to use...

5
Good customer service and app is very easy to use Reviewed on: 14th April 2026

I have always had a really good interaction and the...

5
I have always had a really good interaction and the keep me updated on my account Reviewed on: 13th April 2026

I paid off over £2k on a loan and it only reduced th...

1
I paid off over £2k on a loan and it only reduced the amount borrowed by £77. They are loan sharks Reviewed on: 13th April 2026

Excellent Service and customer care from day 1.

5
Excellent Service and customer care from day 1. Continuous updates and fast reliable assis5amce when required Reviewed on: 13th April 2026

Great credit card they have increased my credit ever...

5
Great credit card they have increased my credit every 6 months. App is so easy to use and I’m happy with how easy it is to pay on the app. They are supportive of helping people increase their credit rating. Reviewed on: 13th April 2026

Simple and helpful set up

5
It was a useful set up and customer relations are very good easy to use app to keep you in control of finances Reviewed on: 13th April 2026

The application process was quick and very straight...

5
The application process was quick and very straight forward and I was very impressed with 118 118. I was able to use the virtual card immediately and would recommend their services to anybody that was seeking a credit card. Reviewed on: 13th April 2026

The people on the phone is very good at what they do...

4
The people on the phone is very good at what they do and it doesn’t take long to get to talk to them as well Reviewed on: 12th April 2026

118 are amazing always on hand to help

5
118 are amazing always on hand to help Reviewed on: 12th April 2026

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