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118 118 Money: Credit card reviews

Name: Credit card
Rating: 4.73 (5639 reviews)

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4.73

Based on 5,639 reviews, last reviewed 2nd Jun 2026

402500% increase in 5 star reviews

in the past 90 days

2200% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent service provider Cannot fault 118118 Money credit card excellent rates Reviewed on: 2nd June 2026

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026

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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5639)

Pleasant experience with timeous response

Pleasant experience with timeous response Reviewed on: 4th April 2026

Quick efficient and easy to deal with

Quick efficient and easy to deal with Reviewed on: 4th April 2026

Very quick to apply and easy to use .

Very quick to apply and easy to use . The app makes things very simple Reviewed on: 4th April 2026

I needed a credit card but my credit wasn’t the best...

I needed a credit card but my credit wasn’t the best 118 gave me a card an have helped me build my credit an also increased my limit because of the help with managing my credit card defo recommend Reviewed on: 4th April 2026

Fast and reliable Got credit card quickly and could...

Fast and reliable Got credit card quickly and could use it in app before receiving the physical card Good communication and updates from company Reviewed on: 4th April 2026

Always speedy results to queries

Always speedy results to queries Reviewed on: 4th April 2026

No hassle app is amazing and easy to use

No hassle app is amazing and easy to use Reviewed on: 4th April 2026

Review for credit card

It was good! The app is easy to use and I always feel like the correct information is present when I need it. Reviewed on: 4th April 2026

Very happy with everything they do

Very happy with everything they do Reviewed on: 4th April 2026

Attention is needed to improve the after sales care

The chat portal takes an age to connect with somebody and if you do and don’t respond within a short period of time, the agent closes the chat. Support via the phone is equally as poor, agents that don’t speak English as their 1st language causes challenges together with lack of procedural knowledge. Took me 8 months to get someone to change my address because I wasn’t able to edit it on the app which caused me to keep having my card blocked! The actual product is good but attention is needed to improve the after sales care Reviewed on: 4th April 2026

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