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118 118 Money: Credit card reviews

Name: Credit card
Rating: 4.73 (5645 reviews)

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4.73

Based on 5,645 reviews, last reviewed 9th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great cooperation Great cooperation. Very flexible accounting and credit builder. Reviewed on: 9th August 2026

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026

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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5645)

Excellent

I118 118 have been excellent. Credit facility, customer service, service delivery is excellent. I would say they are the best in the market. Reviewed on: 30th March 2026

Stay away

A company took money off my card for services I didn't receive. I told 118 and they got me to fill forms out. At the end of the process 118 didn't do anything and I lost the money. Reviewed on: 30th March 2026

Great customer service easy to use

Great customer service easy to use Reviewed on: 30th March 2026

Everything was explained and regular emails

Everything was explained and regular emails Reviewed on: 30th March 2026

Good communication and influenced by organisational...

Good communication and influenced by organisational culture and standards Reviewed on: 30th March 2026

Great customer service and very responsive also app...

Great customer service and very responsive also app is very easy to navigate Reviewed on: 30th March 2026

118 Money it's one of the best credit card providers...

118 Money it's one of the best credit card providers in the UK. They look after their customer very well. By increasing the correct limit when appropriate. And the app is very easy to use and the customer service are very friendly. Reviewed on: 30th March 2026

Great customer services.

Great customer services.Low APR charges.Great offers Reviewed on: 30th March 2026

Had a really good experience so far.

Had a really good experience so far. The interest rates are a little high but understand that comes when you don’t have an amazing credit score- this is a great way to build that back up though! Happy with the service, the app and communications. I would definitely recommend to someone who was looking for credit or on a mission to up their credit score. Reviewed on: 30th March 2026

Good service overall .

Good service overall . i am likely to recommend Reviewed on: 30th March 2026

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