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118 118 Money: Credit card reviews

Name: Credit card
Rating: 4.73 (5645 reviews)

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4.73

Based on 5,645 reviews, last reviewed 9th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great cooperation Great cooperation. Very flexible accounting and credit builder. Reviewed on: 9th August 2026

Latest lowest rating:

2

So bad experience with 118 customer service So bad experience with 118 . I payed money to my card account for more that a month. It never appear in my apps account t that I made such a payment .... Read more Reviewed on: 1st May 2026

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About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5645)

Excellent service, great communication.

Excellent service, great communication. Would definitely recommend. Reviewed on: 27th March 2026

Very good service and so easy to use

Very good service and so easy to use Reviewed on: 27th March 2026

Great customer service and great card and app all good

Great customer service and great card and app all good Reviewed on: 27th March 2026

Easy to deal with if there is any issues.

Easy to deal with if there is any issues. Only ever had 1 issue and it was external to 118118 but they resolved. Reviewed on: 27th March 2026

Very handy and gives the right service

Very handy and gives the right service Reviewed on: 27th March 2026

Never had a problem, perfect

Never had a problem,always helpful and there.ty Reviewed on: 27th March 2026

You get what it says is on the tin!

clear and descriptive information Reviewed on: 27th March 2026

A trustworthy company, gave me a chance to rebuild m...

A trustworthy company, gave me a chance to rebuild my credit and decorate my home Reviewed on: 27th March 2026

Been with 118 118 for years, still get charged a mon...

Been with 118 118 for years, still get charged a monthly fee of £ 8/12/ 15.???? Still no increase in my £250 limit which is demeaning, and its easy to go over limit. Just keep the account as I'm getting my credit rating repaired after the covid-19 and the sad loss of my wife to Breast Cancer in April 2022. This company is a sad, cheap absolutely "LOUZY." and iv re- branded it "" 1-1- 3rd rate." and I'm being very "Gentleman." and generous with 3rd- rate ......INCREASE MY CREDIT LIMIT YOU CHEAP- CHIPPIES." Dont worry I "PROMISE NIT TO LEAVE THE COUNTRY WITH A LITTLE INCREASE..... Reviewed on: 27th March 2026

Great customer service , very helpful and had no pro...

Great customer service , very helpful and had no problems Reviewed on: 27th March 2026

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