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118 118 Money: Credit card reviews

4.85
Based on 5,506 reviews, last reviewed 21st Apr 2026
390500% increase in 5 star reviews
in the past 90 days
2200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Never had an issue and don.t expect to . Never had an issue and don.t expect to. Right from the word go i have been kept informed and updated either by text or email and sometimes both . Grea... Read more Reviewed on: 21st April 2026
Jackie H's avatar
Jackie H

Latest lowest rating:

2

Rubbish card. High interest rate that changed after you take it out! Never reply to complaints and take money from your bank without your permission Reviewed on: 21st April 2026
KDH's avatar
KDH

About this product

118 118 Money’s credit cards are designed to help you build and improve your credit score.

If accepted, you’ll be offered a guaranteed personalised credit limit and there are no hidden fees. You can check your eligibility for a 118 118 Money credit card with no impact on your credit score.

118 118 Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Credit card reviews (5506)

Great customer service and friendly service

5
Great customer service and friendly service Reviewed on: 18th April 2025

Great credit card

5
Great credit card, excellent customer service! Reviewed on: 18th April 2025

Reliable, quick response with good customer service

5
Reliable, quick response with good customer service Reviewed on: 18th April 2025

The king of all cards

5
A life saver card that has been able to stand the test of time. Considering and helpful. A family card that saves the day when all hope is lost. Good charges and friendly. Reviewed on: 18th April 2025

118118 money has helped me improve my credit score w...

5
118118 money has helped me improve my credit score when most would not help and give a credit card. It is easy to pay off the balance of the card each month using their app and the application was fast. Reviewed on: 18th April 2025

good communication, no penalties if you exceed the c...

5
good communication, no penalties if you exceed the credit limit Reviewed on: 18th April 2025

Easy app, clear and simple, friendly service wonderf...

5
Easy app, clear and simple, friendly service wonderful new ideas for the app, constantly keep in touch to remind about direct debit or offers, was easy to apply and received cord fast, easy for credit limit Increases and can decline or lower as necessary. Reviewed on: 17th April 2025

Good and easy to use.

5
Good and easy to use. Good User friendly app. Reviewed on: 17th April 2025

It’s a good credit card company ,when i had a proble...

5
It’s a good credit card company ,when i had a problem about my card i was calling them and they explained to me how to fix my issue with my card. Reviewed on: 17th April 2025

No help given when I needed it.

3
I cannot log in to customer services and for months I get the door slammed in my face because they cannot help me, as I cannot pass security. The last time I rang I said how do I confirm/change my password and was told that she could not help since "I cannot pass security". Eventually the lady said she would email a department who could hopefully help... Why? I was charged for using my card abroad and I was told there would be NO charge - I need to speak to someone! Reviewed on: 17th April 2025

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