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118 118 Money: Personal loan reviews

4.90
Based on 1,813 reviews, last reviewed 4th Nov 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

118 118 Money are an IRRESPONSIBLE LENDER 118 118 Money are an IRRESPONSIBLE LENDER stitching me up with a loan I could not afford, then selling my debt, cos I couldnt afford the repayments! Reviewed on: 4th November 2025
Karrie's avatar
Karrie

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1813)

It was a complete joy from start to finish .

5
It was a complete joy from start to finish ..a very professional company with well informed staff to help and guide you as easy as possible to the best choices available Reviewed on: 15th April 2025

Easy and sufficient, I can’t fault them

5
This is my second time having a 118 loan, both times were very easy to apply and quick approval. Payment plans are easy to meet and it’s great having the extra reminders from them days before the money so due to go out. It’s brilliant to have the app to keep track of my payment plan. Reviewed on: 15th April 2025

Quick, simple.

5
Quick, simple. I have a card and loan from them. Both are easy to use, apply for and my loan arrived quickly. 118's app is well layed out, reliable and good looking. It keeps me up to date with spending and balances and I can access all of my products from the same location. It also keeps me informed of offers and promotions that they are running. Reviewed on: 15th April 2025

Very straightforward and fast service.

5
Very straightforward and fast service. Reviewed on: 15th April 2025

Perfection

5
Was perfect easy to use and straightforward Reviewed on: 15th April 2025

Helpful, sympathetic and understanding

5
Really stepped in and helped me sympathetically and quickly in my hour of need. Very helpful and understanding of my situation. Reviewed on: 15th April 2025

Customer focused

5
Easy to understand paperwork, easy to see how to manage your loan adequately. Reviewed on: 15th April 2025

First class on line communication with a user friend...

4
First class on line communication with a user friendly and uncomplicated app portal. Reviewed on: 15th April 2025

Easy to apply money was fast transfer hassle free pr...

5
Easy to apply money was fast transfer hassle free process Reviewed on: 15th April 2025

Good app, easy manage cards and loan .

5
Good app, easy manage cards and loan . Quick payouts Reviewed on: 15th April 2025

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