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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4612 reviews)

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4.76

Based on 4,612 reviews, last reviewed 29th Jun 2026

131% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Great customer service.

Great customer service. Calls are answered and they were a great help when my direct debit didnt go through and I paid by card. The direct debut went through later and it was automatically refunded. Reviewed on: 11th April 2026

Everything is always quick and smooth but rates are...

Everything is always quick and smooth but rates are a little high Reviewed on: 11th April 2026

Great experience when i wan in trouble the help me w...

Great experience when i wan in trouble the help me with there loan thankfully Reviewed on: 11th April 2026

118118 are fast at approving a loan and it's paid in...

118118 are fast at approving a loan and it's paid in quick. Reviewed on: 11th April 2026

Straight forward process to complete the application...

Straight forward process to complete the application and funds quickly into my account. Hassle free. Reviewed on: 11th April 2026

Very helpful and kind over the phone

Very helpful and kind over the phone Reviewed on: 11th April 2026

Always been fair good pricing and quick decisions

Always been fair good pricing and quick decisions Reviewed on: 11th April 2026

Highly recommended

Straight forward application. Reasonable rate. Excellent communication. App to track payment. Responsive and helpful customer service Reviewed on: 11th April 2026

118 118 is friendly, easy to use and a great help!

118 118 is friendly, easy to use and they were willing to help me at a time no one else would. Very fair and flexible, allowing me to move payment dates around to suit me. Thank you very much! Cant speak highly enough of your help at a difficult time! Reviewed on: 11th April 2026

Money was made available when I needed it and I have...

Money was made available when I needed it and I have always made my payment and never missed a payment Reviewed on: 11th April 2026

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