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118 118 Money: Personal loan reviews

4.88
Based on 4,600 reviews, last reviewed 12th May 2026
253500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and efficient It was very easy to arrange the loan and apply. The results were instant and the money was in my account within minutes. Reviewed on: 12th May 2026
Kimberley M's avatar
Kimberley M

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4600)

Great experience when i wan in trouble the help me w...

5
Great experience when i wan in trouble the help me with there loan thankfully Reviewed on: 11th April 2026

118118 are fast at approving a loan and it's paid in...

5
118118 are fast at approving a loan and it's paid in quick. Reviewed on: 11th April 2026

Straight forward process to complete the application...

4
Straight forward process to complete the application and funds quickly into my account. Hassle free. Reviewed on: 11th April 2026

Very helpful and kind over the phone

5
Very helpful and kind over the phone Reviewed on: 11th April 2026

Always been fair good pricing and quick decisions

5
Always been fair good pricing and quick decisions Reviewed on: 11th April 2026

Highly recommended

5
Straight forward application. Reasonable rate. Excellent communication. App to track payment. Responsive and helpful customer service Reviewed on: 11th April 2026

118 118 is friendly, easy to use and a great help!

5
118 118 is friendly, easy to use and they were willing to help me at a time no one else would. Very fair and flexible, allowing me to move payment dates around to suit me. Thank you very much! Cant speak highly enough of your help at a difficult time! Reviewed on: 11th April 2026

Money was made available when I needed it and I have...

5
Money was made available when I needed it and I have always made my payment and never missed a payment Reviewed on: 11th April 2026

No problems

5
Every time I needed help it got resolved fast. No problems with the company and a good app Reviewed on: 11th April 2026

Simple and efficient

5
Simple and efficient. Good app ad well. Reviewed on: 11th April 2026

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