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118 118 Money: Personal loan reviews

4.88
Based on 4,600 reviews, last reviewed 12th May 2026
253500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and efficient It was very easy to arrange the loan and apply. The results were instant and the money was in my account within minutes. Reviewed on: 12th May 2026
Kimberley M's avatar
Kimberley M

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4600)

I’m very happy with the service I got

5
I’m very happy with the service I got Reviewed on: 11th April 2026

Very good service and excellent performance

5
Very good service and excellent performance Reviewed on: 11th April 2026

Straightforward quick money in my account on the sam...

5
Straightforward quick money in my account on the same day Reviewed on: 11th April 2026

All round good experience throughout

5
All round good experience throughout Reviewed on: 11th April 2026

I like how comfortable your process is, the customer...

5
I like how comfortable your process is, the customer service and the way you have treated me is outstanding. Reviewed on: 11th April 2026

Had a loan,and it's almost paid of.

5
Had a loan,and it's almost paid of. So easy to do.very happy with experience. Reviewed on: 11th April 2026

I have had a great experiance with 118 118 money.

5
I have had a great experiance with 118 118 money. They have been very supportive through all the time i have been with them. Reviewed on: 11th April 2026

A great help with day to day things

5
A great help with day to day things Reviewed on: 11th April 2026

Great service

5
I have not have any issues with them. They help when I needed it and everything have been smooth. I would recommend them to anyone. Great experience. Reviewed on: 11th April 2026

Quick easy.

5
Quick easy. Customer service is neutral beacuse I hadn't had to use it Reviewed on: 11th April 2026

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