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118 118 Money: Personal loan reviews

View other 118 118 Money products
4.89
Based on 1,815 reviews, last reviewed 21st Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026
Jon's avatar
Jon
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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

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118 118 Money Personal loan reviews (1815)

Great customer service

5
Great experience, especially with the customer service and quick responses messages. Reviewed on: 15th April 2025
Oluwatobi 's avatar
Oluwatobi

Very good customer service and helpful and kind poli...

5
Very good customer service and helpful and kind polite tank you for everything God bless you all Reviewed on: 15th April 2025
Mbelani lukombo's avatar
Mbelani lukombo

Great expiernience, all information clear and inform...

5
Great expiernience, all information clear and informative. All documents available straight away. Highly recommend to anyone. Reviewed on: 15th April 2025
Przemek Poles's avatar
Przemek Poles

Good customer services.

5
Good customer services. Reliable and efficient service. Reviewed on: 15th April 2025
Kudakwashe M's avatar
Kudakwashe M

Customer service so helpful.

5
Customer service so helpful. Fantastic products. Do not charge over the top in interest fees Reviewed on: 15th April 2025
DH's avatar
DH

118 have always been good

5
118 have always been good and helpful. Never had any reason to complain or anything. Overall they do a job. Reviewed on: 15th April 2025
Brendon C's avatar
Brendon C

Best experience I had with a money lending company

5
Best experience I had with a money lending company. When I needed information in regards to my loan they were prompt and with plenty of information and support. The rates are humane, and they don't overwhelm you. Definetly taking another loan from them if I ever need one. Reviewed on: 15th April 2025
Costel M's avatar
Costel M

Got the cash really quickly which I was happy about.

5
Got the cash really quickly which I was happy about. Reviewed on: 15th April 2025
Annemarie C's avatar
Annemarie C

Amazing customer service and fast payout

5
Amazing customer service and fast payout Reviewed on: 15th April 2025
Nick h's avatar
Nick h

Excellent service helpful staff nothing is too much...

5
Excellent service helpful staff nothing is too much trouble answer all questions Reviewed on: 15th April 2025
Julie E's avatar
Julie E

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