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118 118 Money: Personal loan reviews

4.90
Based on 1,813 reviews, last reviewed 4th Nov 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

118 118 Money are an IRRESPONSIBLE LENDER 118 118 Money are an IRRESPONSIBLE LENDER stitching me up with a loan I could not afford, then selling my debt, cos I couldnt afford the repayments! Reviewed on: 4th November 2025
Karrie's avatar
Karrie

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1813)

Great expiernience, all information clear and inform...

5
Great expiernience, all information clear and informative. All documents available straight away. Highly recommend to anyone. Reviewed on: 15th April 2025

Good customer services.

5
Good customer services. Reliable and efficient service. Reviewed on: 15th April 2025

Customer service so helpful.

5
Customer service so helpful. Fantastic products. Do not charge over the top in interest fees Reviewed on: 15th April 2025

118 have always been good

5
118 have always been good and helpful. Never had any reason to complain or anything. Overall they do a job. Reviewed on: 15th April 2025

Best experience I had with a money lending company

5
Best experience I had with a money lending company. When I needed information in regards to my loan they were prompt and with plenty of information and support. The rates are humane, and they don't overwhelm you. Definetly taking another loan from them if I ever need one. Reviewed on: 15th April 2025

Got the cash really quickly which I was happy about.

5
Got the cash really quickly which I was happy about. Reviewed on: 15th April 2025

Amazing customer service and fast payout

5
Amazing customer service and fast payout Reviewed on: 15th April 2025

Excellent service helpful staff nothing is too much...

5
Excellent service helpful staff nothing is too much trouble answer all questions Reviewed on: 15th April 2025

Easy smooth process from application to receiving funds

5
Easy smooth process from application to receiving funds Reviewed on: 15th April 2025

Simple app, easy to keep track of payments

5
Simple app, easy to keep track of payments Reviewed on: 15th April 2025

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