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118 118 Money: Personal loan reviews

4.91
Based on 1,808 reviews, last reviewed 15th Jun 2025
17% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025
Daniel H's avatar
Daniel H

Latest lowest rating:

1

Please do NOT use 118 for anything! Please do NOT use 118 for anything! They are a vile organisation that lies to their customers to trick them out of money. I had a temporary agreement ... Read more Reviewed on: 23rd May 2025
David B's avatar
David B

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1808)

Highly recommended: Simple, efficient and professional.

5
Simple, efficient and professional. What I like a lot about thus company is that they are very consistent in warning you about upcoming changes. This seriously helps me to keep track of my loan. Reviewed on: 15th April 2025

all round good experience

5
Easy to use on line. fast response to questions all round good experience Reviewed on: 15th April 2025

Fast , Easy and Reasonable rate.

5
I needed the money to pay for the rent as my Barclays payment is not working. My all the money stacked in one bank account. I immediately got the money transferred into my Halifax account. Good rate and within 10 min. Life saving loan. Reviewed on: 15th April 2025

Great customer service

5
Great experience, especially with the customer service and quick responses messages. Reviewed on: 15th April 2025

Very good customer service and helpful and kind poli...

5
Very good customer service and helpful and kind polite tank you for everything God bless you all Reviewed on: 15th April 2025

Great expiernience, all information clear and inform...

5
Great expiernience, all information clear and informative. All documents available straight away. Highly recommend to anyone. Reviewed on: 15th April 2025

Good customer services.

5
Good customer services. Reliable and efficient service. Reviewed on: 15th April 2025

Customer service so helpful.

5
Customer service so helpful. Fantastic products. Do not charge over the top in interest fees Reviewed on: 15th April 2025

118 have always been good

5
118 have always been good and helpful. Never had any reason to complain or anything. Overall they do a job. Reviewed on: 15th April 2025

Best experience I had with a money lending company

5
Best experience I had with a money lending company. When I needed information in regards to my loan they were prompt and with plenty of information and support. The rates are humane, and they don't overwhelm you. Definetly taking another loan from them if I ever need one. Reviewed on: 15th April 2025

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