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118 118 Money: Personal loan reviews

4.88
Based on 4,600 reviews, last reviewed 12th May 2026
253500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and efficient It was very easy to arrange the loan and apply. The results were instant and the money was in my account within minutes. Reviewed on: 12th May 2026
Kimberley M's avatar
Kimberley M

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4600)

It was very quick.

4
It was very quick. Smooth online service. No calls. Reviewed on: 11th April 2026

118 118 money is the best way i could get more credi...

5
118 118 money is the best way i could get more credit score Reviewed on: 11th April 2026

great customer assistance

5
whenever ive had problems the customer services have also ways answered my questions and helped me quickly and effectively without running me around in circles like other companies have bin the past Reviewed on: 11th April 2026

Easy process quick

5
Ot is quick and easy it really help.me because I really need it Reviewed on: 11th April 2026

Quck, easy to use and manageable repayment.

5
Quck, easy to use and manageable repayment. The app keeps you updated throughout Reviewed on: 11th April 2026

Quick and easy to apply and rapid response

4
Quick and easy to apply and rapid response Reviewed on: 11th April 2026

118118 is really great for all kind of customers and...

5
118118 is really great for all kind of customers and super fast. I highly recommend. Reviewed on: 11th April 2026

The process is quite straight forward, easy and fast

5
The process is quite straight forward, easy and fast Reviewed on: 11th April 2026

Intrest to much should be lower

5
Never had a problem with this loan company Reviewed on: 11th April 2026

So easy to navigate and apply

5
So easy to navigate and apply. Customer service was brilliant Reviewed on: 11th April 2026

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