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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.87 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Easy application and good rates, customer service ex...

Easy application and good rates, customer service excellent Reviewed on: 15th April 2025

Seamless experience, no nonsense, very easy to use.

Seamless experience, no nonsense, very easy to use. Reviewed on: 15th April 2025

Can’t fault them, never had an issue

Can’t fault them, never had an issue Reviewed on: 15th April 2025

Very easy service.

Very easy service. Questions straight forward and very quick to send the money once you've been accepted. Very easy to get accepted too. Woukd definitely recommend them, they have helped me twice now and both times the service was excellent and very quick to respond and let me know I'd been accepted. Reviewed on: 15th April 2025

New customer

Well I've only just started with 118118 but I received my loan very quickly. Reviewed on: 15th April 2025

My experience with 118 118 Money,was very good and I...

My experience with 118 118 Money,was very good and I recommend to my family and friends Reviewed on: 15th April 2025

Very helpful

Easy to get a problem solved payment are reasonable app is easy to understand easy to fine what your looking for customer service is very helpful Reviewed on: 15th April 2025

I was in the rush and my credit score is not very go...

I was in the rush and my credit score is not very good but they give me a chance and I am happy . Reviewed on: 15th April 2025

Quick and to the point, helped me in the time...

Quick and to the point, helped me in the time of need Reviewed on: 15th April 2025

verry good experiences verry easy to apply for loan...

verry good experiences verry easy to apply for loan and verry quick recive money Reviewed on: 15th April 2025

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