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118 118 Money: Personal loan reviews

4.89
Based on 4,601 reviews, last reviewed 13th May 2026
253600% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Was helpful and fair and gave me a loan when others... Was helpful and fair and gave me a loan when others wouldn't even though my credit score is good Reviewed on: 13th May 2026
Wilko's avatar
Wilko

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4601)

Services require to be quicker and more communicatio...

5
Services require to be quicker and more communication from 118 when applied for loans Reviewed on: 1st April 2026

Quick and easy lending, really helpful App to keep t...

5
Quick and easy lending, really helpful App to keep track and customer service amazing Reviewed on: 1st April 2026

Amazing.

5
Loved 118 since joining never had a problem with them Reviewed on: 1st April 2026

Excellent support and customer service

5
Excellent support and customer service Reviewed on: 1st April 2026

All nice.

5
All nice. Excellent service. 118 money is easy to access and not biased . They have a great customer service team who assisted me when I needed to change my direct debit date Reviewed on: 1st April 2026

Nothing to say it's a high rate but it's my choice,...

4
Nothing to say it's a high rate but it's my choice, for now everything is professional and good. Reviewed on: 1st April 2026

Good company but very high interest

3
Good company but very high interest Reviewed on: 1st April 2026

Efficiency and swift response, the application proce...

5
Efficiency and swift response, the application process is user friendly and smooth. Reviewed on: 1st April 2026

Very pleased with service that is

5
Very pleased with service that is Reviewed on: 1st April 2026

Its okay nothing amazing, its better to save up your...

1
Its okay nothing amazing, its better to save up your money than getting a loan the loan is too high to pay back Reviewed on: 1st April 2026

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