Smart Money People Logo

118 118 Money: Personal loan reviews

4.88
Based on 3,122 reviews, last reviewed 13th Apr 2026
118100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Positive Super , and fast service . Apply and 1 hour was done Reviewed on: 13th April 2026
Paulo C's avatar
Paulo C

Latest lowest rating:

1

Never again Bad apr these companies are there when you need money I’d never do it again nearly paid double the amount I borrowed and bad customer service too and ... Read more Reviewed on: 12th April 2026
Grant B's avatar
Grant B

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

118 118 Money Personal loan reviews (3122)

Easy to use the app and customer service are very he...

5
Easy to use the app and customer service are very helpful Reviewed on: 15th April 2025

Fast application and easy process.

5
Fast application and easy process. Customer service is very good. Good rates and easy to use app. Reviewed on: 15th April 2025

118 are actually great

5
118 money have been great with me. I once had a small issue and had to call up and the advisor could not have been more helpful. They also provide excellent deals and rates for their customers. Reviewed on: 15th April 2025

App is poor and clunky. Good lender generally though

3
App is poor and clunky. Offers are frequent. Seemingly more open to new products for existing clients than other lenders. Meh. Reviewed on: 15th April 2025

it was an easy application, with excellent service f...

5
it was an easy application, with excellent service from the 118 118 team. start to finish easy process. What more could you want? Reviewed on: 15th April 2025

Easy application and process

5
I applied for credit from 118 118 Money, and within minutes, I was successful and granted it. The process was easy, and I got credited immediately. Paying back has also been easy and smooth. Thank you 118 118 money. Reviewed on: 15th April 2025

118 118 Money

5
They are helpful and easy to set up Reviewed on: 15th April 2025

Easy, straight forward and speedy application.

5
Easy, straight forward and speedy application. Decent rates for whatever credit rating you have. Reviewed on: 15th April 2025

Reasonable very helpful very fast

5
Reasonable very helpful very fast Reviewed on: 15th April 2025

Quick and simple application - Give it a try!

5
Quick and simple application - Give it a try! Reviewed on: 15th April 2025

Do you have a different 118 118 Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from 118 118 Money?

    View all products