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118 118 Money: Personal loan reviews

4.88
Based on 4,592 reviews, last reviewed 29th Apr 2026
252700% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Customer care excellent, money in your account in... Customer care excellent, money in your account in less than 3 hrs . Reviewed on: 29th April 2026
Angeline T's avatar
Angeline T

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4592)

They would understand and they’re really helpful and...

5
They would understand and they’re really helpful and they always and ready to give you Reviewed on: 22nd April 2025

Excellent provider..

5
Hassle free borrowing, good communication from the provider. Reliable and speedy process . Reviewed on: 22nd April 2025

Quick from start to finish.

5
Quick from start to finish. Money received within 1 hour of start to finish. Reviewed on: 22nd April 2025

Very straight forward and everything was clear and m...

5
Very straight forward and everything was clear and made aware Reviewed on: 22nd April 2025

Very helpful with a CC and a loan

5
Very helpful with a CC and a loan Reviewed on: 22nd April 2025

Extremely satisfied

5
Needed the loan asap and was approved and received the money all within 30 minutes. I was very surprised at the efficiency and speed of the process Reviewed on: 22nd April 2025

Very easy and very quick to get the money will defo...

5
Very easy and very quick to get the money will defo use again Reviewed on: 22nd April 2025

Brilliant on the phone and u derstanding

5
Brilliant on the phone and u derstanding Reviewed on: 22nd April 2025

easy application

5
Just found out on the website , very easy to get loan , quick and helpfull customer service Reviewed on: 22nd April 2025

Easy to apply with brilliant customer service

5
Easy to apply with brilliant customer service Reviewed on: 22nd April 2025

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