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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4592 reviews)

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4.88

Based on 4,592 reviews, last reviewed 29th Apr 2026

252700% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer care excellent, money in your account in... Customer care excellent, money in your account in less than 3 hrs . Reviewed on: 29th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4592)

The process was clear and seamless, leaving little t...

The process was clear and seamless, leaving little to remark on Reviewed on: 22nd April 2025

Easy to use platform and helpful service

Easy to use platform and helpful service Reviewed on: 22nd April 2025

Quick and easy process

Application process and payout was quick and painless. Early part payment process was also smoothly handled and customer service was good. Only slight nighle was the wait time to speak to a representative (about 15 - 20 mins) but otherwise a smoothe process. Reviewed on: 22nd April 2025

Simply the best.

Simply the best... Very nice and good! Reviewed on: 22nd April 2025

Really good experience easy to get credit and good c...

Really good experience easy to get credit and good customer service Reviewed on: 22nd April 2025

Excellent service would recommend them

Excellent service would recommend them Reviewed on: 22nd April 2025

Very good rate and customer service also easy to acc...

Very good rate and customer service also easy to access Reviewed on: 22nd April 2025

I rates poor value for money as the interest is quit...

I rates poor value for money as the interest is quite high. Reviewed on: 22nd April 2025

The service is Fast and efficient, stress free witho...

The service is Fast and efficient, stress free without any hidden obstacles. Reviewed on: 22nd April 2025

Great, swift and efficient service.

Great, swift and efficient service.Just what I needed. Reviewed on: 22nd April 2025

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