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118 118 Money: Personal loan reviews

4.88
Based on 4,592 reviews, last reviewed 29th Apr 2026
252700% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Customer care excellent, money in your account in... Customer care excellent, money in your account in less than 3 hrs . Reviewed on: 29th April 2026
Angeline T's avatar
Angeline T

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4592)

Quick, easy, friendly and reliable

5
Quick, easy, friendly and reliable Reviewed on: 22nd April 2025

Super smooth.

5
Have a credit card with them for just over a year now, everything's been smooth, the app is a breeze to use, despite my low credit score they gave me a good deal. Great money providers. Reviewed on: 22nd April 2025

Very quick and reliable to get money when in need an...

5
Very quick and reliable to get money when in need and its very instant which is very good and i will use it more in the future. Plus quick responses and team helps with queries and formalities asap. Excellent service! Reviewed on: 22nd April 2025

Easy to use app quick decision money in my bank with...

5
Easy to use app quick decision money in my bank within the hour so really happy plus I have the credit card as well Reviewed on: 22nd April 2025

Brilliant and so easy to setup.

5
Brilliant and so easy to setup. I had access to the money in 2 hours Reviewed on: 22nd April 2025

Easy to apply, all information is clear.

5
Easy to apply, all information is clear. Reviewed on: 22nd April 2025

Quick but high APR Ratings

4
I was in the middle of a scam which is now under investigation and had lost significant funds so needed a small loan to get me out of a tough spot, this one was the only one I could get so quick but it came with a hefty 79% Apr interest. Reviewed on: 22nd April 2025

Great support and service love the app

5
Great support and service love the app Reviewed on: 22nd April 2025

Nothing but positive things to say.

5
Nothing but positive things to say. Reviewed on: 22nd April 2025

Brilliant.

5
Brilliant. Fast. Easy to apply and repayments are affordable and easy to set up. 100 per cent recommend. I will definitely use again in the future. Reviewed on: 22nd April 2025

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