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118 118 Money: Personal loan reviews

4.88
Based on 4,592 reviews, last reviewed 29th Apr 2026
252700% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Customer care excellent, money in your account in... Customer care excellent, money in your account in less than 3 hrs . Reviewed on: 29th April 2026
Angeline T's avatar
Angeline T

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4592)

It was easy to apply and the card did not...

5
It was easy to apply and the card did not take long Reviewed on: 22nd April 2025

The customer service representatives are lovely and...

5
The customer service representatives are lovely and the service quick and easy. Reviewed on: 22nd April 2025

Amazing Customer service

5
Very quick , simple , Professional , i am really happy with this loan. Reviewed on: 22nd April 2025

Really easy to use fast understandable second loan w...

5
Really easy to use fast understandable second loan with them now and have never been messaged about and the interesting very low which is great Reviewed on: 22nd April 2025

Perfdcg for a loan

5
Easy to work with good comms quick application Reviewed on: 22nd April 2025

Good for when I need it it was easy and not much int...

5
Good for when I need it it was easy and not much interest rate Reviewed on: 22nd April 2025

Brilliant company, very accommodating

5
Brilliant company, very accommodating Reviewed on: 22nd April 2025

Always been happy to help me with every loan I’ve ta...

5
Always been happy to help me with every loan I’ve taken out. Reviewed on: 22nd April 2025

Good experience maybe they should offer more amount...

4
Good experience maybe they should offer more amount and more often Reviewed on: 22nd April 2025

Hustle free, super quick and efficient service.

5
Hustle free, super quick and efficient service. Didn’t waste my time. Decision straight away and transfer was quick too Reviewed on: 22nd April 2025

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