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118 118 Money: Personal loan reviews

4.88
Based on 4,591 reviews, last reviewed 29th Apr 2026
252600% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

FAST, QUICK DECISION AND CLEAR. FAST, QUICK DECISION AND CLEAR. NO MUCKING AROUND, DECISION IN SECONDS AND TRANSFERRED WITHIN THE HOUR. THANK YOU Reviewed on: 29th April 2026
J C's avatar
J C

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4591)

Mr David

5
Friendly staff and good service, also helpful service. Reviewed on: 22nd April 2025

Great experience.

5
Great experience. Straight forward no surprises and will answer any questions you have. Reviewed on: 22nd April 2025

Good service overall , no complaints

3
Good service overall , no complaints Reviewed on: 22nd April 2025

Fantastic and smooth and helpful

5
Fantastic and smooth and very easy Reviewed on: 22nd April 2025

Excellent Service

5
Very easy and efficient process with the funds received in no time. Very impressed. Reviewed on: 22nd April 2025

Easy experience and fast response.

5
Easy experience and fast response. Both times I have applied for a loan I had an incredible experience. It was quick to get a response and received the money very quickly Reviewed on: 22nd April 2025

I have always found dealing with 118 118 easy,the pr...

5
I have always found dealing with 118 118 easy,the process is very user friendly and the customer service excellent.I finalised my loan application completely through the app,also if I need to contact them I ring them via the app contacts which I feel is more secure. Reviewed on: 22nd April 2025

Great service

5
Fast service and never any issues with anything Reviewed on: 22nd April 2025

Was excellent to be part, it’s been great

5
Was excellent to be part, it’s been great Reviewed on: 22nd April 2025

It was quick, easy and helpful.

5
It was quick, easy and helpful. I have little else to say as it's self explanatory. Reviewed on: 22nd April 2025

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