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118 118 Money: Personal loan reviews

4.88
Based on 4,591 reviews, last reviewed 29th Apr 2026
252600% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

FAST, QUICK DECISION AND CLEAR. FAST, QUICK DECISION AND CLEAR. NO MUCKING AROUND, DECISION IN SECONDS AND TRANSFERRED WITHIN THE HOUR. THANK YOU Reviewed on: 29th April 2026
J C's avatar
J C

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4591)

Quick and efficient application process!!

5
I took it alone to consolidate some smaller debts. The money was in my account the next day.! Such an easy and efficient application process. Very low interest compared to some I was offered. Very happy with this company.! Reviewed on: 22nd April 2025

Everything was easy, understanding and matching my n...

5
Everything was easy, understanding and matching my needs Reviewed on: 22nd April 2025

Easy process.

5
Easy process. Great app. Everything all in one place so no need to open up other pages online. Find it very easy to view everything I need. Reviewed on: 22nd April 2025

Great experience would recommend to anyone

5
Easy to apply and easy to use the app very user friendly would recommend to anyone Thankyou Reviewed on: 22nd April 2025

118 - to never paying Late.

5
I got a Loan with 118 when I was really struggling. They’ve been nothing short of fantastic to be honest, never had a problem with them. I changed a payment date and they were absolutely fine with it. They send me reminders when my payment is due out which allows me to keep a Better track of it and keep an eye on my spending. I can’t really comment on the customer service as I’ve never spoken to a representative but I can imagine if their service is as good as their app communication then they’re fine. I would actually get another loan out if necessary in future as I’ve had no problems with 118 myself. I think the only downfall was being offered more money as most people use Loans to pay things off and being offered extra money throughout your loan term can be detrimental. Reviewed on: 22nd April 2025

My experience was excellent it was easy and quick

5
My experience was excellent it was easy and quick Reviewed on: 22nd April 2025

Am very happy they help quickly and absolutely help...

5
Am very happy they help quickly and absolutely help full Reviewed on: 22nd April 2025

I'm very happy!

5
I am satisfied with the company. Reviewed on: 22nd April 2025

Very supportive when I needed I got quick support...

5
Very supportive when I needed I got quick support Reviewed on: 22nd April 2025

Very easy to use and money appeared quickly

5
Very easy to use and money appeared quickly Reviewed on: 22nd April 2025

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