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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4591 reviews)

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4.88

Based on 4,591 reviews, last reviewed 29th Apr 2026

252600% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

FAST, QUICK DECISION AND CLEAR. FAST, QUICK DECISION AND CLEAR. NO MUCKING AROUND, DECISION IN SECONDS AND TRANSFERRED WITHIN THE HOUR. THANK YOU Reviewed on: 29th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4591)

Great customer service and money was in my account s...

Great customer service and money was in my account so quick Reviewed on: 22nd April 2025

Very good, personalised and helpful

Very good, personalised and helpful Reviewed on: 22nd April 2025

i love it its very encouraging and very good

i love it its very encouraging and very good Reviewed on: 22nd April 2025

Quick decision super quick payout

The loan application was very good. Good an answer of the application super quick and the money was paid out very quickly also which was great. However the interest is quite high in my opinion but I knew the terms & made my own decision to go through with the agreement. Reviewed on: 22nd April 2025

Happy customer

I am very satisfied with the overall experience with 118118, very easy to use app and very good transparency when dealing with costs and charges Reviewed on: 22nd April 2025

Satisfactory and caring

Satisfactory and helpful service Reviewed on: 22nd April 2025

Overall easy and efficient to use.

Overall easy and efficient to use. Reviewed on: 22nd April 2025

Very quick and easy no problems what so ever I would...

Very quick and easy no problems what so ever I would highly recommend to anyone looking for a loan as not only are they amazingly easy but the interest is fair not like other charging your soul. Reviewed on: 22nd April 2025

Excellent

Excellent thanks 118118 and my y credit score has gone up Reviewed on: 22nd April 2025

Swift and efficient service

Swift and efficient service, everything was clear and easy to understand which makes life easier for customers Reviewed on: 22nd April 2025

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