Write a review

Newsletter

Go to business site

118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4611 reviews)

View other 118 118 Money products

4.76

Based on 4,610 reviews, last reviewed 21st Jun 2026

254500% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good lender, helped solve my problem Good lender, helped solve my problem Reviewed on: 21st June 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

Read all reviews Write a review

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

Review 118 118 Money: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

118 118 Money Personal loan reviews (4611)

Excellent service

Excellent service, very quick and easy to use Reviewed on: 16th April 2025

I was greeted with very good customer service.

I was greeted with very good customer service. The whole process was easy to follow and had an happy ending Reviewed on: 16th April 2025

Excellent very good experience highly recommend

Excellent very good experience highly recommended Reviewed on: 16th April 2025

Had an easy experience with getting my personal loan...

Had an easy experience with getting my personal loan from 118 Reviewed on: 16th April 2025

Always had a great professional service from 118 .

Always had a great professional service from 118 . Reviewed on: 16th April 2025

Very easy access for everyone who either got surpris...

Very easy access for everyone who either got surprised with extra expenses or just being in need. Customer service is absolutely excellent. Reviewed on: 16th April 2025

I was offered what I needed and very easy to...

I was offered what I needed and very easy to apply Reviewed on: 16th April 2025

easy to access and use. Thank you 118

Very fast and helpful, the best and most approachable form when you need help its quickly response. Its simple and easy to access and use .thank you 118 good for everyone. Highly recommended for everyone Reviewed on: 16th April 2025

I have a credit card and have recently taken out a l...

I have a credit card and have recently taken out a loan with 118. I am very pleased with the service I have received and all staff are very helpful when you call. The online services are easy to use so if you're not tech savvy like me, you can easily navigate through the application and the mobile app. Reviewed on: 16th April 2025

118 118 is a great company and easy to use.

118 118 is a great company and easy to use. I would recommend them too anyone. Reviewed on: 16th April 2025

Do you have a different 118 118 Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from RBS 3.57 from 12 reviews
Personal Loans
from Smart Money Cymru Community Bank 4.32 from 45 reviews
Personal Loan
from Nationwide 4.57 from 42 reviews

Want to see more from 118 118 Money?

Credit card
from 118 118 Money 4.73 from 5643 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub