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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4612 reviews)

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4.76

Based on 4,612 reviews, last reviewed 29th Jun 2026

131% increase in 5 star reviews

in the past 90 days

75% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

Very good loan app perfect in hard time

Very good loan app easy to apply Reviewed on: 16th April 2025

Excellent service

Excellent service, very quick and easy to use Reviewed on: 16th April 2025

I was greeted with very good customer service.

I was greeted with very good customer service. The whole process was easy to follow and had an happy ending Reviewed on: 16th April 2025

Excellent very good experience highly recommend

Excellent very good experience highly recommended Reviewed on: 16th April 2025

Had an easy experience with getting my personal loan...

Had an easy experience with getting my personal loan from 118 Reviewed on: 16th April 2025

Always had a great professional service from 118 .

Always had a great professional service from 118 . Reviewed on: 16th April 2025

Very easy access for everyone who either got surpris...

Very easy access for everyone who either got surprised with extra expenses or just being in need. Customer service is absolutely excellent. Reviewed on: 16th April 2025

I was offered what I needed and very easy to...

I was offered what I needed and very easy to apply Reviewed on: 16th April 2025

easy to access and use. Thank you 118

Very fast and helpful, the best and most approachable form when you need help its quickly response. Its simple and easy to access and use .thank you 118 good for everyone. Highly recommended for everyone Reviewed on: 16th April 2025

I have a credit card and have recently taken out a l...

I have a credit card and have recently taken out a loan with 118. I am very pleased with the service I have received and all staff are very helpful when you call. The online services are easy to use so if you're not tech savvy like me, you can easily navigate through the application and the mobile app. Reviewed on: 16th April 2025

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