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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4567 reviews)

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4.88

Based on 4,567 reviews, last reviewed 26th Apr 2026

250400% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

The service is great, good value for money, sometime... The service is great, good value for money, sometimes the app let's them down and their online chat hasn't always worked when I've needed it. Reviewed on: 26th April 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4567)

Very excellent service very good

Very excellent service very good Reviewed on: 15th April 2025

One of the best loan companies I have ever used!

One of the best loan companies I have ever used! Always helpful! Reviewed on: 15th April 2025

Great experience

Its great. 118 offers great service. Reviewed on: 15th April 2025

Excellent service and easy to apply.

Excellent service and easy to apply. Money in my account within an hour. Good rate of loan. Reviewed on: 15th April 2025

I got the support I needed with no hustle.

I got the support I needed with no hustle. The communication was really superb. I got the money I requested within mins in my account. Thank you 118 118 .I Reviewed on: 15th April 2025

Great company to work with my experience with them h...

Great company to work with my experience with them has been second to none. I would recommend them to anyone Reviewed on: 15th April 2025

Excellent Service

Very easy process and I particularly like the app as I can check my account daily Reviewed on: 15th April 2025

Easy to be approved, quick payment with clear terms...

Easy to be approved, quick payment with clear terms and conditions. Also has a nice app that’s easy to manage payments, see when your next one is due. Contacting customer service is always easy and queries are always resolved Reviewed on: 15th April 2025

Very easy to use and follow the website/app, no prob...

Very easy to use and follow the website/app, no problem at all and customer service always very good! Reviewed on: 15th April 2025

I needed quickly the loan and they helped me straigh...

I needed quickly the loan and they helped me straight forward and saved me. Reviewed on: 15th April 2025

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