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118 118 Money: Personal loan reviews

4.76
Based on 4,612 reviews, last reviewed 29th Jun 2026
131% increase in 5 star reviews
in the past 90 days
75% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick money on the same day, not even noticed the re... Quick money on the same day, not even noticed the repayments going out each month either Reviewed on: 29th June 2026
Stacey s's avatar
Stacey s

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026
sarthak p's avatar
sarthak p

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4612)

118-118.

4
have been very helpful could not get my credit score on track with out them Reviewed on: 15th April 2025

Really good service

5
Nice and easy to apply.Great customer service without phone calling all online set up. Reviewed on: 15th April 2025

Excellent and efficient service.

5
Excellent and efficient service.Interest rate is moderate.Am loving it. Reviewed on: 15th April 2025

Top service

5
My experience was top notch no hassel service was great and customer service where very pleasant would recommend to everyone Reviewed on: 15th April 2025

So simple

5
The application process was so simple and they gave a great app where I can keep track of my account and make payments easily. The customer service is also excellent, really helpful team. Reviewed on: 15th April 2025

Good bank

4
Good experience, customer care is good Reviewed on: 15th April 2025

Very pleased with way it has been dealt with

5
Very pleased with way it has been dealt with Reviewed on: 15th April 2025

Very good

5
Very good and fast transfer of money. Clear communication. The app is great and it’s very clear how much you owe and or have already paid. Reviewed on: 15th April 2025

Very easy to apply.

5
Very easy to apply. Quick response and easy to understand Reviewed on: 15th April 2025

Great and easy service have used this a couple of...

5
Great and easy service have used this a couple of times Reviewed on: 15th April 2025

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