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118 118 Money: Personal loan reviews

4.88
Based on 4,508 reviews, last reviewed 22nd Apr 2026
245300% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Needed a loan very quick , very easy to apply for an... Needed a loan very quick , very easy to apply for and money was in my bank with in minutes , app very good and easy work work , very well laid out and... Read more Reviewed on: 22nd April 2026
Danielle 's avatar
Danielle

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4508)

Got the cash really quickly which I was happy about.

5
Got the cash really quickly which I was happy about. Reviewed on: 15th April 2025

Amazing customer service and fast payout

5
Amazing customer service and fast payout Reviewed on: 15th April 2025

Excellent service helpful staff nothing is too much...

5
Excellent service helpful staff nothing is too much trouble answer all questions Reviewed on: 15th April 2025

Easy smooth process from application to receiving funds

5
Easy smooth process from application to receiving funds Reviewed on: 15th April 2025

Simple app, easy to keep track of payments

5
Simple app, easy to keep track of payments Reviewed on: 15th April 2025

Everything Very Straightforward.

5
Everything Very Straightforward. Was delighted with the ease of the application Reviewed on: 15th April 2025

Easy to apply

5
Easy to apply and fast, I revive the money fast and no extra cost Reviewed on: 15th April 2025

Very easy to talk with and you get your money fast!

5
Very easy to talk with and you get your money fast! Reviewed on: 15th April 2025

Very good at customer service and support and satisf...

5
Very good at customer service and support and satisfaction Reviewed on: 15th April 2025

Would highly recommend

5
Excellent company. Never any issues using the card and give people limits based on affordability. Reviewed on: 15th April 2025

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