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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Have a credit card and loan.

5
Have a credit card and loan. Easily traceable, ease of payment. Reviewed on: 22nd April 2025

Was quick and painless.

5
Was quick and painless. Only gripe is the app isn’t very good and to get a settlement figure you are contacted by post. Reviewed on: 22nd April 2025

Quick, easy and pleasant process.

5
Quick, easy and pleasant process. No fuses. Reviewed on: 22nd April 2025

1st class service

5
Great 1st class service, especially the app which makes things so much easier and provides 24 hour access. Reviewed on: 22nd April 2025

Fast payment got it within 10 mins of being approved...

5
Fast payment got it within 10 mins of being approved Reviewed on: 22nd April 2025

No stress loan

5
Easy to apply online no stress !! Reviewed on: 22nd April 2025

Great customer service as the staff are always ready...

5
Great customer service as the staff are always ready to help to resolve any issues quickly Reviewed on: 22nd April 2025

Easy to use, great due diligence checks and support

5
Easy to use, great due diligence checks and support Reviewed on: 22nd April 2025

Very quick and excellent service.

5
Very quick and excellent service. If you are eligible then you get the money in your account in seconds . I am very delighted to be part of this personal loan provider . Reviewed on: 22nd April 2025

Great easy process.

5
Great easy process. From start to finish found it easy. Reviewed on: 22nd April 2025

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