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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
92% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Very helpful excellent..great

5
Very helpful excellent great..on time Reviewed on: 22nd April 2025

Excellent and exceptional service delivery.

5
Excellent and easy to access service delivery. Contact was professional and helpful. Reviewed on: 22nd April 2025

Very easy to apply and a quick reply

5
Very easy to apply and a quick reply Reviewed on: 22nd April 2025

Great provider!

5
Smooth process from start to finish, incredibly helpful and courteous when contact is needed. Easy to understand documentation. Reviewed on: 22nd April 2025

118 118 Experience

5
Loan is good but not good experience with applying for a credit card Reviewed on: 22nd April 2025

Quick and easy process, decision made quickly

5
Quick and easy process, decision made quickly Reviewed on: 22nd April 2025

Needed a loan and it was easy and simple to...

5
Needed a loan and it was easy and simple to apply Reviewed on: 22nd April 2025

118 money review

5
Really easy app easy to follow and really friendly Reviewed on: 22nd April 2025

Very easy to use and very self explanatory with all...

5
Very easy to use and very self explanatory with all services Reviewed on: 22nd April 2025

Outstanding

5
Outstanding service I had an excellent experience with SwiftFinance Loan. From the moment I applied, the process was smooth, transparent, and incredibly fast. Reviewed on: 22nd April 2025

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