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118 118 Money: Personal loan reviews

4.90
Based on 1,813 reviews, last reviewed 4th Nov 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

118 118 Money are an IRRESPONSIBLE LENDER 118 118 Money are an IRRESPONSIBLE LENDER stitching me up with a loan I could not afford, then selling my debt, cos I couldnt afford the repayments! Reviewed on: 4th November 2025
Karrie's avatar
Karrie

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1813)

Easy by Process

5
From application, approval and use the process was so smooth and friendly I was so impressed, I recommend 118 118 to my my friends and family. Reviewed on: 22nd April 2025

Quality service

5
Excellent quick service in all areas Reviewed on: 22nd April 2025

Fantastic service no problem to contact and deal wit...

5
Fantastic service no problem to contact and deal with requests very quick Reviewed on: 22nd April 2025

I had a fantastic experience no fuss money transferr...

5
I had a fantastic experience no fuss money transferred when said spoke to customer service and the staff on the phone were really nice and helpful I will be using this service again highly re Reviewed on: 22nd April 2025

there are no problems with anything, they have very...

5
there are no problems with anything, they have very good applications Reviewed on: 22nd April 2025

Very fast service .

5
Very fast service . Had no issues working around the website was very accessible and easy to navigate around. It was my first time using 118 and it was very efficient . Was worried but then put to ease Reviewed on: 22nd April 2025

Good so far but I think the interst rate for the loa...

5
Good so far but I think the interst rate for the loan is very high Reviewed on: 22nd April 2025

Really helpful and easy

5
Fast and easy and you get your money really fast and easy to communicate with customers Reviewed on: 22nd April 2025

Absolutely excellent, very very helpful

5
Absolutely excellent, very very helpful Reviewed on: 22nd April 2025

Excellent service very happy with everything

5
Excellent service very happy with everything Reviewed on: 22nd April 2025

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