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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4597 reviews)

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4.88

Based on 4,597 reviews, last reviewed 5th May 2026

253200% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good experiance keepyou updated and fast response Good experiance keepyou updated and fast response Reviewed on: 5th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4597)

Easy to work with, no issues at all

Easy to work with, no issues at all Reviewed on: 20th April 2026

I was able to get a loan credited to me instantly at...

I was able to get a loan credited to me instantly at my time of urgent need. Reviewed on: 20th April 2026

Good friendly and staff very nice

Good friendly and staff very nice Reviewed on: 20th April 2026

Fast and easy,

Fast and easy, app is easy to use Reviewed on: 20th April 2026

The whole process from start to finish was quick and...

The whole process from start to finish was quick and very easy. Definitely would recommend 118 118 to others. Reviewed on: 20th April 2026

I recently took out a personal loan with 118 118 Mon...

I recently took out a personal loan with 118 118 Money and had a genuinely positive experience from start to finish. The application process was straightforward and quick, with clear instructions at every step. I appreciated how transparent they were about the terms, interest rates, and repayment schedule—there were no hidden surprises. What stood out most was how fast the decision came through, and once approved, the funds were transferred promptly. Their online account management is easy to use, making it simple to track payments and stay on top of everything. While the interest rates may be higher than traditional banks, this is understandable given their target customers and accessibility. Reviewed on: 20th April 2026

118 money has helped me majorly, it has made me beco...

118 money has helped me majorly, it has made me become more relaxed with finances Reviewed on: 20th April 2026

Quick and Convenient, but good Interest Costs

I had a generally positive experience with 118 118 Loan. The application process was straightforward and easy to follow, and I received a quick decision, which was helpful when I needed funds urgently. The website was clear, and everything was explained in a simple way. However, the interest rates are quite high compared to some other lenders, so it’s important to be sure you can manage the repayments before committing. Customer service was responsive when I had questions, which I appreciated. Overall, a convenient option for short-term borrowing, but best used carefully and with full understanding of the costs involved. Reviewed on: 20th April 2026

I have a low credit rating so options are limited bu...

I have a low credit rating so options are limited but 118 didn't take as big of advantage as others out there, and application process was straight forward Reviewed on: 20th April 2026

All I have had from 118118 is good service and great...

All I have had from 118118 is good service and great team Reviewed on: 20th April 2026

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