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118 118 Money: Personal loan reviews

4.88
Based on 4,597 reviews, last reviewed 5th May 2026
253200% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experiance keepyou updated and fast response Good experiance keepyou updated and fast response Reviewed on: 5th May 2026
Kelvin Victor Cole's avatar
Kelvin Victor Cole

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4597)

It was really easy to apply everything was so straig...

5
It was really easy to apply everything was so straight forward and was so helpful.i would definitely recommend 118 to friends and family Reviewed on: 20th April 2026

from the start to finish with my loan the customer s...

5
from the start to finish with my loan the customer service was amazing! no hassles at all and money was in the bank within the hour. 5* rating from me. Reviewed on: 20th April 2026

Great company to deal with.

5
Great company to deal with. Ease of application and kept up to date on all things relating to my account. Reviewed on: 20th April 2026

Was ok good

4
Ok can’t complain. Thank you Reviewed on: 20th April 2026

It’s great at 118

5
Great service when you need it. Good communication and customer service Reviewed on: 20th April 2026

Very Friendly staff, always go the extra mile to hel...

5
Very Friendly staff, always go the extra mile to help and support you. First class service A++ Reviewed on: 20th April 2026

Overall it was good experience , hassle free

5
Overall it was good experience , hassle free Reviewed on: 20th April 2026

I took out a loan with 118 118 about 18 months ago a...

5
I took out a loan with 118 118 about 18 months ago and my experience with 118 has been very good. No hassle, continuesly kept informed about my remaining balance and payment dates . Great service !!! Reviewed on: 20th April 2026

Easy and good deal i'm happy with it

5
Easy and good deal i'm happy with it Reviewed on: 20th April 2026

Loan was delivered fast with little finance checks!

5
Loan was delivered fast with little finance checks!! Paying on time every month now offerd me a credit card!! Reviewed on: 20th April 2026

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