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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.89 (1815 reviews)

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4.89

Based on 1,815 reviews, last reviewed 21st Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Had a loan and didn't realise I was paying double... Had a loan and didn't realise I was paying double back Reviewed on: 21st January 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1815)

Overall great experience

When i applied for a loan, the check was very quick. The interest rate was great and communication was excellent and detailed. Reviewed on: 22nd April 2025

very straightforward

The whole process was very straightforward, and 118 118 customer service are very efficient and helpful. Reviewed on: 22nd April 2025

very userfriendly website application

very userfriendly website application Reviewed on: 22nd April 2025

The process was clear and seamless, leaving little t...

The process was clear and seamless, leaving little to remark on Reviewed on: 22nd April 2025

Easy to use platform and helpful service

Easy to use platform and helpful service Reviewed on: 22nd April 2025

Quick and easy process

Application process and payout was quick and painless. Early part payment process was also smoothly handled and customer service was good. Only slight nighle was the wait time to speak to a representative (about 15 - 20 mins) but otherwise a smoothe process. Reviewed on: 22nd April 2025

Simply the best.

Simply the best... Very nice and good! Reviewed on: 22nd April 2025

Really good experience easy to get credit and good c...

Really good experience easy to get credit and good customer service Reviewed on: 22nd April 2025

Excellent service would recommend them

Excellent service would recommend them Reviewed on: 22nd April 2025

Very good rate and customer service also easy to acc...

Very good rate and customer service also easy to access Reviewed on: 22nd April 2025

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