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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (1812 reviews)

View other 118 118 Money products

4.90

Based on 1,812 reviews, last reviewed 9th Oct 2025

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Quick and easy , money was in straight away

Quick and easy , money was in straight away Reviewed on: 22nd April 2025

10/10 service

just a amazing app and really helpful customer service Reviewed on: 22nd April 2025

I had a fast and hassle free application process,, a...

I had a fast and hassle free application process,, and the money was credited to my account within less than 2 hours after approval. Let me also add, fantastic app to monitor my repayment process. 118 and 118 is the best in their field of business! Reviewed on: 22nd April 2025

118 118 money: personal loan: Excellent experience

118 118 money: personal loan: Excellent experience and great service. if there are any problems the solution is resolved quickly, very efficient and understandable. Would highly recommend to friends and family. Reviewed on: 22nd April 2025

quickly resolved matter and without unnecessary prob...

quickly resolved matter and without unnecessary problems ideal loan for people who found themselves in difficult life situation, I recommend to all those in need immediately Reviewed on: 21st April 2025

Overall very happy with the experience.

Overall very happy with the experience. Was very simple to apply, quick to be followed up on and has been a positive experience all round. The app is easy to use, the email reminders are handy and not intrusive, and the payments are taken regularly with no problems. Reviewed on: 21st April 2025

Low affordable and always kept up to date on any cha...

Low affordable and always kept up to date on any changes. Reviewed on: 21st April 2025

Used twice and it's quick and easy to apply lots of...

Used twice and it's quick and easy to apply lots of advice on different topics of payment plans the app is brilliant easy to use keeps you updated brilliant service would highly recommend. Reviewed on: 21st April 2025

No issues, quick and easy

No issues, quick and easy and useful customer service Reviewed on: 21st April 2025

Prompt response, reliable service.

Prompt response, reliable service; gets one out of a pinch in a flash. Reviewed on: 21st April 2025

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