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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
87% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Easy, efficient, detailed, excellent service.

5
Easy, efficient, detailed, excellent service. Reviewed on: 22nd April 2025

Always there to help when required without judgement

5
Always there to help when required without judgement Reviewed on: 22nd April 2025

Quick and easy.

4
Quick and easy process and the money arrived quickly. Reviewed on: 22nd April 2025

Great service, always quick to respond.

5
Great service, always quick to respond. Makes reasonable and responsible decisonat Reviewed on: 22nd April 2025

Very good much appreciated with all the services

5
Very good much appreciated with all the services they provide Reviewed on: 22nd April 2025

Never had any problems with 118 118

5
Never had any problems with 118 118 Reviewed on: 22nd April 2025

Easy, clear process, honest and clear statement of a...

5
Easy, clear process, honest and clear statement of account Reviewed on: 22nd April 2025

Very easy to apply for the loan.

5
Very easy to apply for the loan. And a very fast payout. Reviewed on: 22nd April 2025

Fab no complaints!

5
Fab no complaints, customer service very happy throughout Reviewed on: 22nd April 2025

Great experience from start to finish

5
Great experience from start to finish Reviewed on: 22nd April 2025

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