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118 118 Money: Personal loan reviews

4.88
Based on 4,598 reviews, last reviewed 7th May 2026
253300% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very efficient and reliable. Very efficient and reliable. Good value for money and dedicated customers care Reviewed on: 7th May 2026
Stella Y's avatar
Stella Y

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4598)

I found the process with 118 118 Money really straig...

5
I found the process with 118 118 Money really straightforward and quick compared to other lenders. The application was simple to complete and I got a decision faster than expected, which was a big help when I needed funds urgently. Communication was clear throughout and I could track everything online without any issues. Overall, a convenient and reliable service with a fast turnaround. Reviewed on: 20th April 2026

I am 100% satisfoed

5
I am 100% satisfied. Quick reliable Reviewed on: 20th April 2026

Any problem I had, I called you and you understood m...

5
Any problem I had, I called you and you understood me every time, I appreciate you immensely! Reviewed on: 20th April 2026

Fantastic service , fast and reliable

5
Fantastic service , fast and reliable Reviewed on: 20th April 2026

Excellent service overall!

5
Very good service- the application process was straightforward and easy to understand, no hidden extras, I really appreciate the fact I was able to pay back over an extended period of time. This made repayments manageable, and helped me massively when I needed that much needed cash injection. Would highly recommend to others Reviewed on: 20th April 2026

Very helpful and very understanding

5
Very helpful and very understanding Reviewed on: 20th April 2026

Fast money

4
It was quick and easy will recommend to friends Reviewed on: 20th April 2026

Great experience and very good company

5
Great experience and very good company Reviewed on: 20th April 2026

Customer service really helpful, listens to you when...

5
Customer service really helpful, listens to you when in financial distress. App seems pretty simple Reviewed on: 20th April 2026

A fast and efficient service and rates are very good

5
A fast and efficient service and rates are very good Reviewed on: 20th April 2026

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