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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.76 (4611 reviews)

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4.76

Based on 4,611 reviews, last reviewed 26th Jun 2026

1230% increase in 5 star reviews

in the past 90 days

350% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good lender, helped solve my problem Good lender, helped solve my problem Reviewed on: 21st June 2026

Latest lowest rating:

1

You want to waste time applying for a loan. 118 Money gave me pre-approval for a loan and accepted my application. They even set up my debit card, but after that, they just kept saying my applic... Read more Reviewed on: 26th June 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4611)

I applied for a loan for something personal and I go...

I applied for a loan for something personal and I got the help I needed and never had an issue with costumer service Reviewed on: 20th April 2026

Great service all round, easy to use website as well

Great service all round, easy to use website as well Reviewed on: 20th April 2026

Nice and easy to apply for a loan

Nice and easy to apply for a loan Reviewed on: 20th April 2026

Easy to apply for online, quick and efficent response.

Easy to apply for online, quick and efficent response. Reviewed on: 20th April 2026

I've developed a very good relationship with the peo...

I've developed a very good relationship with the people at 118118. Reviewed on: 20th April 2026

Great lender quick decision easy to navigate website

Great lender quick decision easy to navigate website Reviewed on: 20th April 2026

My experience

I’ve had a really positive experience overall. The application process was straightforward and quick, with clear communication at each stage. I especially appreciated how transparent everything was—there were no hidden surprises, and all the terms were explained in a way that was easy to understand. Customer support has been responsive and helpful whenever I’ve had questions, which made the whole experience feel more վստահ and reassuring. Managing my loan has also been simple and convenient. There’s always room for improvement, but based on my experience so far, I’d definitely recommend them to anyone looking for a reliable and user-friendly personal loan provider. Reviewed on: 20th April 2026

I recently took out a loan with 118 Money and overal...

I recently took out a loan with 118 Money and overall had a positive experience. The application process was quick and easy to follow, and I got a decision fairly fast, which really helped when I needed the money urgently. What I liked most was how straightforward everything was — the terms were clearly explained, and I didn’t feel confused about what I was signing up for. The monthly repayments are manageable, and I’ve found it easy to keep track of everything. The interest rate is a bit higher compared to some traditional lenders, but that’s expected depending on your credit situation. For me, it was worth it for the convenience and speed. Reviewed on: 20th April 2026

Never had an issue sent money promptly.

Never had an issue sent money promptly. Reviewed on: 20th April 2026

Very easy to deal with had no issues what so ever an...

Very easy to deal with had no issues what so ever and they are always on the end of the phone if you have any queries. Reviewed on: 20th April 2026

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