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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4598 reviews)

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4.88

Based on 4,598 reviews, last reviewed 7th May 2026

253300% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very efficient and reliable. Very efficient and reliable. Good value for money and dedicated customers care Reviewed on: 7th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

Read all reviews Write a review

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4598)

Easy to apply for online, quick and efficent response.

Easy to apply for online, quick and efficent response. Reviewed on: 20th April 2026

I've developed a very good relationship with the peo...

I've developed a very good relationship with the people at 118118. Reviewed on: 20th April 2026

Great lender quick decision easy to navigate website

Great lender quick decision easy to navigate website Reviewed on: 20th April 2026

My experience

I’ve had a really positive experience overall. The application process was straightforward and quick, with clear communication at each stage. I especially appreciated how transparent everything was—there were no hidden surprises, and all the terms were explained in a way that was easy to understand. Customer support has been responsive and helpful whenever I’ve had questions, which made the whole experience feel more վստահ and reassuring. Managing my loan has also been simple and convenient. There’s always room for improvement, but based on my experience so far, I’d definitely recommend them to anyone looking for a reliable and user-friendly personal loan provider. Reviewed on: 20th April 2026

I recently took out a loan with 118 Money and overal...

I recently took out a loan with 118 Money and overall had a positive experience. The application process was quick and easy to follow, and I got a decision fairly fast, which really helped when I needed the money urgently. What I liked most was how straightforward everything was — the terms were clearly explained, and I didn’t feel confused about what I was signing up for. The monthly repayments are manageable, and I’ve found it easy to keep track of everything. The interest rate is a bit higher compared to some traditional lenders, but that’s expected depending on your credit situation. For me, it was worth it for the convenience and speed. Reviewed on: 20th April 2026

Never had an issue sent money promptly.

Never had an issue sent money promptly. Reviewed on: 20th April 2026

Very easy to deal with had no issues what so ever an...

Very easy to deal with had no issues what so ever and they are always on the end of the phone if you have any queries. Reviewed on: 20th April 2026

Helped me out when I truly needed it.

Helped me out when I truly needed it. Made my life so much easier when I was approved. Forever grateful. Reviewed on: 20th April 2026

just too expensive rates to pay back

just too expensive rates to pay back Reviewed on: 20th April 2026

Fantastic

From start to now, my experience has been nothing but superb. Nothing to fault at all! Reviewed on: 20th April 2026

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