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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (1812 reviews)

View other 118 118 Money products

4.90

Based on 1,812 reviews, last reviewed 9th Oct 2025

87% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Good provider

Was quite simple to get no issues Reviewed on: 22nd April 2025

the 118 team where very good and quick and could ask...

the 118 team where very good and quick and could ask for a better company to use Reviewed on: 22nd April 2025

Very easy to set up, very helpful with any questions...

Very easy to set up, very helpful with any questions I had. The app is very helpful as helps you keep track of payments and how much you have left. Was quick and easy to get approved. Didn’t take long at all Reviewed on: 22nd April 2025

Truely best loaner which help me for my future

Truely best loaner which help me for my future Reviewed on: 22nd April 2025

Very happy with service provided.

Very happy with service provided. Reviewed on: 22nd April 2025

I needed help, 118 118 money had me sorted!

When life threw me a curveball, 118 118 Money stepped in like a financial lifeline. I was overwhelmed with unexpected expenses and struggling to stay afloat, but applying for a personal loan through them was surprisingly simple and stress-free. From the start, the transparency was refreshing. No confusing jargon, no hidden fees, just clear terms I could actually understand. Within hours, I had the money in my account and finally felt like I could breathe again. What really stood out to me was how human the whole process felt. It wasn’t just about numbers, it was about trust. They gave me a chance when others wouldn’t, and I’ll never forget that. Now, I’m back on track financially, and it’s all thanks to 118 118 Money. This wasn’t just a loan, it was a reset button, and I’m genuinely grateful. Highly recommend for anyone who needs real support, not just another lender. Reviewed on: 22nd April 2025

Quick and efficient service.

Quick and efficient service. well organised too Reviewed on: 22nd April 2025

Simple & Easy

Had no issues setting up a loan. Quick and easy steps to follow. not need customer service yet as everything was clearly set out Reviewed on: 22nd April 2025

intrest rate is little high please reduce the interest

intrest rate is little high please reduce the interest Reviewed on: 22nd April 2025

Excellent service, easy to use, all information in...

Excellent service, easy to use, all information in the app easily accessible Reviewed on: 22nd April 2025

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