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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (4598 reviews)

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4.88

Based on 4,598 reviews, last reviewed 7th May 2026

253300% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very efficient and reliable. Very efficient and reliable. Good value for money and dedicated customers care Reviewed on: 7th May 2026

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4598)

Very good customer service, the process is easy...

Very good customer service, the process is easy and straight forward. No stress . Very lovely people Reviewed on: 20th April 2026

Excellent app and company

Very easy to communicate about any queries and the app makes it easier to manage my account Reviewed on: 20th April 2026

It’s ok verry nice service i using 2 years this serv...

It’s ok verry nice service i using 2 years this service Reviewed on: 20th April 2026

Easy to use and manage

118118 personal loan came at a great time of need. Using thr app has been really easy, especially when making earlier payments. Account management from thr website is also a breeze. Would recommend if in a bind. Reviewed on: 20th April 2026

excellent service

User friendly with people in mind and excellent service Reviewed on: 20th April 2026

Tried everywhere to get a loan, this was the only on...

Tried everywhere to get a loan, this was the only one I got accepted, and with the app it makes it’s so easy for me to keep track on my loan Reviewed on: 20th April 2026

Had a few personal problems but they are more than h...

Had a few personal problems but they are more than happy to help out Reviewed on: 20th April 2026

I applied for a loan for something personal and I go...

I applied for a loan for something personal and I got the help I needed and never had an issue with costumer service Reviewed on: 20th April 2026

Great service all round, easy to use website as well

Great service all round, easy to use website as well Reviewed on: 20th April 2026

Nice and easy to apply for a loan

Nice and easy to apply for a loan Reviewed on: 20th April 2026

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