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118 118 Money: Personal loan reviews

4.88
Based on 4,599 reviews, last reviewed 8th May 2026
253400% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

O dinheiro veio na hora certa e me ajudou muito. O dinheiro veio na hora certa e me ajudou muito. Reviewed on: 8th May 2026
Marlen L's avatar
Marlen L

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4599)

Overall good experience could provide better rates t...

5
Overall good experience could provide better rates though. Reviewed on: 20th April 2026

118 118 thumbs up

5
No issues whilst using. simple, straight forward breakdowns of cost. Reviewed on: 20th April 2026

Easy and useful, less extra paymets

5
Easy and useful, less extra paymets Reviewed on: 20th April 2026

East to use app

5
East to use app. Clear account info. Easy to make extra payments. Reviewed on: 20th April 2026

Excellent

5
Excellent to deal with helpful and easy to deal with Reviewed on: 20th April 2026

The process was very easy.

5
The process was very easy. It was quick. Reviewed on: 20th April 2026

Very smooth from start to finish

5
Very smooth from start to finish and the communication was second to none. I would highly recommend. Reviewed on: 20th April 2026

Excellent customer service, quick and easy to apply....

5
All ways been fair, quick and easy to apply, customer service is extremely good very kind and caring staff also very helpful. Reviewed on: 20th April 2026

Smooth process and helpful service

5
had a positive experience with 118 118 Money. The application process was straightforward and easy to understand, and I received a decision quickly. The terms were clearly explained, and I appreciated the transparency throughout. Customer support was also helpful when I had questions. Overall, a reliable option for a personal loan. Reviewed on: 20th April 2026

A very good service from start to finish

5
A very good service from start to finish Reviewed on: 20th April 2026

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