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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (1812 reviews)

View other 118 118 Money products

4.90

Based on 1,812 reviews, last reviewed 9th Oct 2025

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

My little helper

Whenever I am struggling and require a quick loan to get me by, 118 has always been there. This is especially helpful in the current cost of living crisis when one unexpected bill can cause you massive problems. Reviewed on: 19th April 2025

Great loan provider!

Really easy to apply for. Clear easy to use website. Payment received quickly. Reviewed on: 19th April 2025

Great and fast service

Fantastic and great service, very fast and friendly. Reviewed on: 19th April 2025

Really good lender.

Really good lender. Fair rates, excellent communication and clear and easy to use service. Reviewed on: 19th April 2025

They are an excellent

They are an excellent loan provider for people that need it, they are quick and efficient and don’t keep you waiting too long. Reviewed on: 19th April 2025

Very easy and fast process money received same day

Very easy and fast process money received same day Reviewed on: 19th April 2025

Very straightforward and easy to understand, I’ve al...

Very straightforward and easy to understand, I’ve already recommended 118 118 to friends and family Reviewed on: 19th April 2025

Very easy and quick to use.

Very easy and quick to use. Great customer service. Easy to use website. Very swift process for new customers. Reviewed on: 18th April 2025

my views of 118

i have never had any need to use customer services as never had any problems everything was straight forward and well explained Reviewed on: 18th April 2025

Good communication, speedy service

Good communication, speedy service Reviewed on: 18th April 2025

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