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118 118 Money: Personal loan reviews

4.91
Based on 1,808 reviews, last reviewed 15th Jun 2025
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

Honest and hard-working. 118118 Money helped me in a time of need. I am still repaying the provided loan. The company's communication is straightforward, yet meaningful, with ... Read more Reviewed on: 15th June 2025
Daniel H's avatar
Daniel H

Latest lowest rating:

1

Please do NOT use 118 for anything! Please do NOT use 118 for anything! They are a vile organisation that lies to their customers to trick them out of money. I had a temporary agreement ... Read more Reviewed on: 23rd May 2025
David B's avatar
David B

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1808)

They are an excellent

5
They are an excellent loan provider for people that need it, they are quick and efficient and don’t keep you waiting too long. Reviewed on: 19th April 2025

Very easy and fast process money received same day

5
Very easy and fast process money received same day Reviewed on: 19th April 2025

Very straightforward and easy to understand, I’ve al...

5
Very straightforward and easy to understand, I’ve already recommended 118 118 to friends and family Reviewed on: 19th April 2025

Very easy and quick to use.

5
Very easy and quick to use. Great customer service. Easy to use website. Very swift process for new customers. Reviewed on: 18th April 2025

my views of 118

5
i have never had any need to use customer services as never had any problems everything was straight forward and well explained Reviewed on: 18th April 2025

Good communication, speedy service

5
Good communication, speedy service Reviewed on: 18th April 2025

Saved from a difficult situation

5
118 118 saved me from an embarrassing time when the gave me a loan followed by a credit card a few months later. The app is easy to use and my payments and outstanding balances are to hand. I highly recommend them for a quick decision and money in the bank the same day Reviewed on: 18th April 2025

People friendly

5
At the worst moment of my life, the company 118 118 money approached me very understandingly and professionally. Thanks to them, I got back on my feet and rebuilt my faith in people, that there are companies that are for people. Reviewed on: 18th April 2025

I think the 118 118 money is the best

5
I think the 118 118 money is the best Reviewed on: 18th April 2025

Quick and Simple

5
The application process was quick and simple to understand. The customer service was extremely helpful and easy to communicate with; the language used throughout the process was jargon free and any terms or abbreviations used were clearly explained. Reviewed on: 18th April 2025

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