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118 118 Money: Personal loan reviews

Name: Personal loan
Rating: 4.88 (1812 reviews)

View other 118 118 Money products

4.90

Based on 1,812 reviews, last reviewed 9th Oct 2025

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025

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About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Saved from a difficult situation

118 118 saved me from an embarrassing time when the gave me a loan followed by a credit card a few months later. The app is easy to use and my payments and outstanding balances are to hand. I highly recommend them for a quick decision and money in the bank the same day Reviewed on: 18th April 2025

People friendly

At the worst moment of my life, the company 118 118 money approached me very understandingly and professionally. Thanks to them, I got back on my feet and rebuilt my faith in people, that there are companies that are for people. Reviewed on: 18th April 2025

I think the 118 118 money is the best

I think the 118 118 money is the best Reviewed on: 18th April 2025

Quick and Simple

The application process was quick and simple to understand. The customer service was extremely helpful and easy to communicate with; the language used throughout the process was jargon free and any terms or abbreviations used were clearly explained. Reviewed on: 18th April 2025

Had 2 separate loans now and they have been great wi...

Had 2 separate loans now and they have been great with me and helped me in my time of need. Would highly recommend to anyone who is looking for help financially. When I had trouble changing my payment method they were a great help Reviewed on: 18th April 2025

Easy to manage accaunt keep it on track .

Easy to manage accaunt keep it on track . Able to chose any day in a month for direct debit . And it seems to be fair enough rate for any loan Reviewed on: 18th April 2025

Very easy to apply, user friendly service, customer...

Very easy to apply, user friendly service, customer service excellent Reviewed on: 18th April 2025

Easy to borrow from 118.

Easy to borrow from 118. it took just a few minutes Reviewed on: 18th April 2025

Quick decision and excellent customer service.

Quick decision and excellent customer service. Reviewed on: 18th April 2025

Even though times are tough the terms and payback pa...

Even though times are tough the terms and payback payments are fair Reviewed on: 18th April 2025

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