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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
82% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Ease of use

5
Quick and easy to apply and pay out really quickly Reviewed on: 18th April 2025

No nonsense

5
Having a credit card and a loan with 118 has been straight forward, easy to manage & customer service were great on the 1 occassion I had to call. The app really makes it easy to manage it all in one place. Reviewed on: 18th April 2025

Quick Loan

5
Very fast loan issue and it’s easy Reviewed on: 18th April 2025

The easiest and best loans company

5
The easiest and best loans company Reviewed on: 17th April 2025

No.1 loan company

5
Good rates, great service and easy app to navigate. Great for people with a busy lifestyle that need a little help from a trusted lender A++ Reviewed on: 17th April 2025

Is very fast and easy to access.

5
Is very fast and easy to access. Customer service doing excellently well. Reviewed on: 17th April 2025

118 gave me a chance and gave me a loan.

4
118 gave me a chance and gave me a loan. I've paid on time every month and they've taken off some interest when I've made extra payments. Good customer service. Reviewed on: 17th April 2025

Amazing and speedy service honest review

5
Amazing and speedy service, friendly staff and super knowledgeable about product land interest rates Reviewed on: 17th April 2025

excellent service and very fast process

5
excellent service and very fast process Reviewed on: 17th April 2025

Great service easy application

5
Great service easy application !!!!!!!!!! Reviewed on: 17th April 2025

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