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118 118 Money: Personal loan reviews

4.90
Based on 1,812 reviews, last reviewed 9th Oct 2025
78% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I'm very happy with everything and specifically with... I'm very happy with everything and specifically with people on the phone they're so nice Reviewed on: 9th October 2025
Barbora Bendova's avatar
Barbora Bendova

Latest lowest rating:

1

Dreadful to deal with. Awful if you miss/delay payment you will be hounded with texts, emails & phone calls if you answer the phone all you get is a recorded message telling... Read more Reviewed on: 1st August 2025
Lynn b's avatar
Lynn b

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (1812)

Dicision making

5
Very quick decision and quick transactions Reviewed on: 17th April 2025

quick and easy

5
quick and easy, the people I spoke to where helpful and polite, made the whole process simple. Reviewed on: 17th April 2025

Great service from a credible brand

5
Very smooth process with easy to understand information. I felt confident that I was taking out a loan with a credible high street brand Reviewed on: 17th April 2025

very fast, professional, money was transferred insta...

5
very fast, professional, money was transferred instantly, simple options in the application to be able to change the day when you want to withdraw money, in a word, excellent Reviewed on: 17th April 2025

A very good service

5
Was seen to quick, communication was very clear, and I had a decision in minutes, app is easy to navigate, and all communication since application has been clear and easy to follow. Notification aren’t too intrusive either. Reviewed on: 17th April 2025

Very helpful very kind very fast

5
Very helpful very kind very fast Reviewed on: 17th April 2025

Easy to fill in application, quick to get back to y...

5
Easy to fill in application, quick to get back to you , keep you updated on app and app is easy to use, would definitely recommend great company Reviewed on: 17th April 2025

Great help

4
Very helpful staff no one has been rude and eager to help Reviewed on: 17th April 2025

Very easy to apply and very intuitive User Interface.

5
Very easy to apply and very intuitive User Interface. Would 100% recommend. Reviewed on: 17th April 2025

Quick and easy..

5
Quick and easy.no hassle. Friendly service. Reviewed on: 17th April 2025

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