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1st Central: Car insurance reviews

Name: Car insurance
Rating: 1.67 (903 reviews)

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1.51

Based on 903 reviews, last reviewed 17th Jun 2025

400% increase in 5 star reviews

in the past 90 days

9% decrease in 1 star reviews

in the past 90 days

12%

79%

Latest highest rating:

5

Found you online,needed a cheap quote,you certainly... Found you online,needed a cheap quote,you certainly provided it.Thank you Reviewed on: 3rd June 2025

Verified source

Latest lowest rating:

1

It feels dishonest and manipulative!! Avoid them!! I initially received a quote over the phone, which I agreed to, and even got a confirmation email with the agreed amount. Later, I received another em... Read more Reviewed on: 17th June 2025

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About this product

With 1st Central, you can insure a single car or opt for a multicar policy. There’s also a telematics policy.

As standard, you get up to 90 days free cover when driving in Europe. There are five policies to choose from giving different levels of cover: ValueOnline, Online, LegalOnline, PlusOnline and PremierOnline.

1st Central car insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Central before, you can also leave a review and share your experience.

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1st Central Car insurance reviews (903)

Helpful and good value

Apart from occasionally being slightly hard to understand some of the customer service reps, I found 1st Central to be handy, professional and good value for money. Reviewed on: 24th August 2023

Good, does the job!

1st Central insured my car. My car insurance is with 1st Central. Because of 1st Central I can legally drive my car. I drive to be better because 1st Central puts me first, central. Car insurance with 1st Central. Thanks for coming to my Ted Talk. Reviewed on: 24th August 2023

Absolutely fantastic

Clear, concise insurance agreement, with a fantastic customer service team to back them, usually over the last 5 years have been the best economical broker for all car insurance purposes. Reviewed on: 24th August 2023

Lowest price when I looked

They were the lowest price when I needed to renew and they came with RAC cover which was nice, will recommend until they are no longer my cheapest option. Reviewed on: 24th August 2023

Very good

I am a new customer who found it very easy to set up my new account with first central. Reviewed on: 24th August 2023

Affordable protection

The cost of living crisis has affected us all. 1st direct's innovative online approaches has helped keep the costs down. Reviewed on: 23rd August 2023

System is faulty

I record my trips daily and system says i dont. Even though in my app they all appear. Dont reccommend it to anyone. Reviewed on: 23rd August 2023

Website is tricky

I found the price quite good, but I find the website is very tricky to use. Reviewed on: 23rd August 2023

Great broker, decent price.

They are a great company to deal with. Easy options of phone or online chat. A modern insurance company for this day and age. Reviewed on: 23rd August 2023

Affordable and quick

Cheap easy to complete all online great value for the cover and saved me hundreds of pounds year on year to insure my car Reviewed on: 23rd August 2023

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