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247 Home Rescue: Home Emergency Plan reviews

1.55
Based on 39 reviews, last reviewed 19th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
31%
See only 4 star reviews
10%
3 star
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0%
2 star
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0%
See only 1 star reviews
59%

Latest highest rating:

4

Excellent Friendly customer service and professional. Would highly recommend. A+ Reviewed on: 13th January 2022
Julian Heald's avatar
Julian Heald

Latest lowest rating:

1

Absolutely incompetent gas engineer Absolutely incompetent engineer arrived after 5 days of reporting having a broken boiler, arrived at 5.20 last job of the day, couldn't be arsed to fi... Read more Reviewed on: 19th February 2025
Phil D's avatar
Phil D

About this product

Looking for 247 Home Rescue home emergency reviews? Read below to see what our community is saying about 247 Home Rescue and see what insight people like you can offer on whether this might be the right product for you! Already used 247 Home Rescue? Please share your own review of their services and help others! Please note, this product is a service agreement and not an insurance policy.

247 Home Rescue Home Emergency Plan reviews (39)

Review of the 247 Home Rescue, Home Emergency Plan:

Paid for annual service plan and had to pay extra to...

1
Paid for annual service plan and had to pay extra to bring service forward to maintain annual service. Had the service and the radiator they used to drain the system then started to leak. They then forced me to pay an extra £95 quid to get someone to come and fix it. Reviewed on: 15th February 2025

Very poor service - take care

1
We had a very frustrating and negative experience with the company. They charged us a £95 call out charge having said we are covered by our service agreement, and then asked for over £250 for additional costs. Wenhave refused to pay, and it would have cost us just £150-180 to get it fixed by a local plumber. Now the issue remains unresolved, we paid £95 for nothing. Very bad service, we shall cancel our contract and not use them again. Reviewed on: 1st November 2022

Excellent

4
Friendly customer service and professional. Would highly recommend. A+ Reviewed on: 13th January 2022

Great

4
Brilliant customer service and always helpful ! Definitely recommend Reviewed on: 12th June 2020

good reliable

4
very helpful and friendly staff on the phone they offer good value for money and never had any problems with them Reviewed on: 30th May 2020

Friendly custom

5
The service was quite personable. Reviewed on: 28th May 2020

Nooooooo

5
All can buy it the best hope ther not gett lblumtunderb Reviewed on: 11th January 2020

Review

5
great cover great customer service Reviewed on: 1st September 2019

1000000

5
Holedey im have plis help me anit mone Reviewed on: 2nd February 2019

I glad ..

5
I haven't nice experience with this bank online ., Monese.,! Reviewed on: 30th January 2019

Excellent

5
Excellent service , would highly recommend Reviewed on: 13th January 2019
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