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Chorley Building Society: Mortgages reviews

4.83
Based on 343 reviews, last reviewed 12th Jun 2026
57% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
4%
See only 3 star reviews
1%
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1%
See only 1 star reviews
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Latest highest rating:

5

Andrea was absolutely brilliant, application was tak... Andrea was absolutely brilliant, application was taking a bit of time to get the reviewed but once she took charge of the case things started moving a... Read more Reviewed on: 12th June 2026
Donna C's avatar
Donna C

Latest lowest rating:

1

WE had a mortgage refused due to our workshops been... WE had a mortgage refused due to our workshops been to close to our house. Reviewed on: 5th March 2025
Ryan E's avatar
Ryan E

About this product

Chorley Building Society offer mortgages to new and existing members.

Whether you’re moving home, buying to let, remortgaging or purchasing your first property, Chorley Building Society have a range of products to choose from.

Chorley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Mortgages reviews (343)

We have been with Chorley Building society for the l...

5
We have been with Chorley Building society for the last 7 years excellent with our mortgage Reviewed on: 7th March 2025

We applied for a mortgage with Chorley BS and they c...

5
We applied for a mortgage with Chorley BS and they couldn't have been more helpful or accommodating particularly Candice Fields who couldn't have been more helpful Reviewed on: 6th March 2025

Chorley Building Society - Exceptional

5
Our mortgage advisor at Chorley (Candice) was exceptionally supportive and we couldn’t recommend her or CBS highly enough. Candice went above and beyond and helped us along our house purchasing journey. Reviewed on: 6th March 2025

Product switch - excellent customer service

5
I have just had a detailed conversation about product switch as we come to the end of our discount rate term. The gentleman I spoke to listened, provided information in a clear manner, and helped me to be able to make a decision about next steps. It was a pleasure when it could have been a chore. Reviewed on: 6th March 2025

Come across as a traditional building society

5
Come across as a traditional building society with family values, service at its core. Cannot fault them Reviewed on: 6th March 2025

Amazing experience

5
Have always had an amazing experience with Chorley Building Society. Customer Service has always been brilliant and everything is always explained in detail. Reviewed on: 5th March 2025

Mortgage Renewal

5
Chorley's advisors are very helpful and made it easy to renew my mortgage with the best available rate. Reviewed on: 5th March 2025

Friendly and effective staff.

5
Friendly and effective staff. Always helpful and keen to assist Reviewed on: 5th March 2025

We recently came to the end of our fixed term mortga...

5
We recently came to the end of our fixed term mortgage and needed to renew. We did this over the phone and it was a great service. We got a very competitive interest rate for 2 years fixed. Reviewed on: 5th March 2025

Very approachable and had excellent advice.

5
Very approachable and had excellent advice. Reviewed on: 5th March 2025

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