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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1673 reviews)

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4.82

Based on 1,673 reviews, last reviewed 20th Jul 2026

94% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Helpful and pleasant staff The staff at the Leyland office are always pleasant and helpful, It is good to be able to speak to someone who is ready to advise on the various savin... Read more Reviewed on: 20th July 2026

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026

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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Savings reviews (1673)

Review of the Chorley Building Society, Savings:

This lovely lady helped me yesterday go though and h...

This lovely lady helped me yesterday go though and helped me out to close my ISA Reviewed on: 22nd October 2024

Amanda Derbyshire was so very helpful understanding...

Amanda Derbyshire was so very helpful understanding and knowledgeable from the 3 banks I contacted about the compromised email and social media all banks where helpful but Amanda was personal and caring the others banks did their job politely and helpfully but Amanda went above and beyond Reviewed on: 26th February 2026

Morgan Wilkinson was extremely helpful, efficient an...

Morgan Wilkinson was extremely helpful, efficient and informative. Reviewed on: 25th February 2026

Very helpful.

I spoke with Julie who was really helpful and reassuring. She explained everything really well and was really kind in her approach. Reviewed on: 16th February 2026

The whole experience was a positive one.

The whole experience was a positive one.Julie was so helpful and professional and clearly knew what I required.She made the whole process effortless. Reviewed on: 5th February 2026

Happy saver

Good advice. Helped me by providing the information which allowed me to make decisions about my savings. Polite friendly and professional. Reviewed on: 3rd February 2026

Excellent service

Excellent service and advice. Account change for higher interest on advice. Reviewed on: 3rd February 2026

Setting up a transfer

Clear information provided and step by step support to create an on line account and set up a transfer Reviewed on: 31st January 2026

Phoned for help with new online account set up and g...

Phoned for help with new online account set up and got excellent easy to follow advice provided by an extremely well spoken helpful lady. Reviewed on: 30th January 2026

Kind, patient and very knowledgeable customer service

Last week I set up a Chorley Building Society regular monthly savings account. But somehow I got myself in a pickle earlier today trying to access it via the Chorley Online Portal. I phoned up and was taken through everything by a very patient, and kind, but most importantly a very knowledgeable person by the name of Julie. I received excellent customer service from Julie and I'm now very much online with Chorley and able to view my savings via the online portal. I am very grateful for the patient customer service I received and that it was from someone who clearly understands the online system AND customer service Reviewed on: 26th January 2026

Good old fashioned personal service

Easy to talk to the staff, lovely office, handy in town, much better than online. Reviewed on: 23rd January 2026

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