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Chorley Building Society: Savings reviews

4.82
Based on 1,679 reviews, last reviewed 19th Sep 2026
40% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026
Juliette C's avatar
Juliette C

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P

About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1679)

A personal service with above average rates products

5
A personal service with products giving better than average rates. Staff are very knowledgeable and helpful Reviewed on: 5th March 2025

Super service

5
The staff team at the local branch are friendly, professional and very efficient. Nothing is to much trouble! Reviewed on: 5th March 2025

I have never had any problems with Chorley

5
I have never had any problems with Chorley it has always gone ok Reviewed on: 5th March 2025

Great staff very helpful with telephone enquiries an...

5
Great staff very helpful with telephone enquiries and logging on Reviewed on: 5th March 2025

Chorley is a great building society.

5
Online account very easy to setup. Communication with Chorley is very good and timely. The account is very easy to use. Reviewed on: 5th March 2025

Excellent customer service always friendly and deliv...

5
Excellent customer service always friendly and deliver on promises good product knowledge and happy to support us with our investments Reviewed on: 5th March 2025

I dealings with Chorley Building Society online.

5
I deal with Chorley Building Society online. I find their systems very easy to navigate and they keep me updated on rate changes very quickly through emails. Reviewed on: 5th March 2025

Very easy to open two accounts for myself and my wife.

5
Very easy to open two accounts for myself and my wife. Interest rates are very competitive too. Very simple to open and view online. Reviewed on: 5th March 2025

It feels like personal service

1
I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appropriate deposits. Reviewed on: 5th March 2025

very poor interest rates for savers / cumbersome pro...

1
very poor interest rates for savers / cumbersome procedures Reviewed on: 5th March 2025

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