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Chorley Building Society: Savings reviews

Name: Savings
Rating: 4.82 (1679 reviews)

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4.82

Based on 1,679 reviews, last reviewed 19th Sep 2026

40% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

11%

Latest highest rating:

5

Excellent customer service I spoke to Kerri and she was really helpful! She talked me through how to register for the online banking service so that it was really clear and easy... Read more Reviewed on: 19th September 2026

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026

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About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

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Chorley Building Society Savings reviews (1679)

Really helpful and accommodating as a wheelchair user

Really helpful and accommodating as a wheelchair user Reviewed on: 5th March 2025

Always nice people to deal

Always available & courteously & sound advice given freely Reviewed on: 5th March 2025

Easy to set up and use

I opened my account remotely and found the process to be straightforward. The online portal is easy to access and use. Reviewed on: 5th March 2025

I find staff always efficient and friendly when cont...

I find staff always efficient and friendly when contacting for advice.. also prompt in postal replies. Reviewed on: 5th March 2025

Customers care

Loyalty is rewarded and very good interest rates . The phone lines are also extremely helpful and important. Reviewed on: 5th March 2025

No problem discussing my accounts

No problem discussing my accounts Reviewed on: 5th March 2025

Chorley is proactive

Chorley BS is proactive and timely in communications, especially when savings products come to an end. I had a completely different experience from another BS, so I appreciated this. Communications are secure and questions are dealt with promptly. Reviewed on: 5th March 2025

Good initial product, but a tendency to drop savings...

Good initial product, but a tendency to drop savings into a low paying account when maturing Reviewed on: 5th March 2025

Cash ISA - easy to open the account on line.

Cash ISA - easy to open the account on line. Excellent communication by email at all times Reviewed on: 5th March 2025

Old style building society

Decent rates. Responsive online customer service. Helpful informative email correspondence Reviewed on: 5th March 2025

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