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Chorley Building Society: Savings reviews

4.82
Based on 1,673 reviews, last reviewed 20th Jul 2026
94% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Helpful and pleasant staff The staff at the Leyland office are always pleasant and helpful, It is good to be able to speak to someone who is ready to advise on the various savin... Read more Reviewed on: 20th July 2026
William B's avatar
William B

Latest lowest rating:

1

Email states enter 10 digit account number. Email states enter 10 digit account number. Only provided with a 8 digit number. Not a good start. So can not log on. Reviewed on: 4th June 2026
R P's avatar
R P

About this product

You can open a Chorley Building Society savings account with as little as £1.

For most accounts, you can open and manage them online. There’s a range of account types including variable and fixed rates.

Chorley Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Chorley Building Society before, you can also leave a review and share your experience.

Chorley Building Society Savings reviews (1673)

Review of the Chorley Building Society, Savings:

This lovely lady helped me yesterday go though and h...

5
This lovely lady helped me yesterday go though and helped me out to close my ISA Reviewed on: 22nd October 2024

Excellent customer service in all branches and great...

5
Excellent customer service in all branches and great saving account options. Reviewed on: 7th February 2025

In branch service review

5
Very helpful counter service. My old accounts could have been earning higher interest - some proactive communication would be useful. Reviewed on: 31st January 2025

In branch service review

5
I find all the staff both iin my local branch (Leyland) and also on the phone to be very pleasant, polite and helpful. This has been on every occasion since being a member. Reviewed on: 24th January 2025

In branch service review

5
Small and friendly. Short waiting line at the counter. Still use passbooks rather than online accounts. Reviewed on: 24th January 2025

In branch service review

5
I like the personal service from the staff who were helpful, efficient and pleasant. My experience could not have been better. Reviewed on: 20th December 2024

150 day ISA notice.

5
150 day ISA notice. I found the wording on line somewhat confusing relating to giving notice on my account but the sales team were very helpful and explained it very clearly. Reviewed on: 20th December 2024

In branch service review

5
At last a financial institution that actually listens and has the patience to communication in simple English. Anything you do not understand a member of staff will take their time to make sure you do. Good old-fashioned service. 6 out of 5!. Reviewed on: 12th December 2024

In branch service review

5
Friendly staff and prompt service. Reviewed on: 6th December 2024

In branch service review

5
You can talk to a human. You're made to feel welcome in branch. Other banks and building societies keep trying to do everything online ultimately lost the personal touch. Well done for not forcing that trend. Reviewed on: 6th December 2024

In branch service review

5
Great service, lovely staff, open branches and face-to-face service. Reviewed on: 1st December 2024

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