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Chorley Building Society: Savings reviews

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4.84
Based on 1,519 reviews, last reviewed 7th Oct 2025
30% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
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1%
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Latest highest rating:

5

Always quick to answer the phone and assist. The Chorley are always quick to answer the phone and you get to speak with someone at the branch (Not a call centre) I spoke to Julie Rigby (3 times o... Read more Reviewed on: 7th October 2025
Richard 's avatar
Richard

Latest lowest rating:

1

It feels like personal service I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appr... Read more Reviewed on: 5th March 2025
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Ron Mallinson
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About this product

Chorley and District Building Society savings reviews can help you to find out more about life at Chorley and District Building Society. How easy is it to contact Chorley and District Building Society? And how friendly are they? Our Chorley and District Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Chorley Building Society Savings reviews (1519)

Brilliant customer service over the phone

5
I phoned Chorley BS to ask if I could transfer my existing ISA to a different ISA with a higher interest rate. I was supported by Tracey who was brilliant throughout. She went through some of the ISA options with me and then assisted me with creating a Chorley Online account whilst on the phone. She knew exactly which screen I was on, was able to tell me where to click on the screen and took actions on her side to make the registration process quick and easy. Tracey gave comprehensive information on the next steps of my ISA transfer and also informed me how to request a change of address. She was very clear with her instructions and remained patient and friendly throughout. Exactly what I was looking for! Reviewed on: 22nd December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Uncomplicated, helpful customer service.

5
Just wanted to champion Chorley Building Society (and Joyce), for their fantastic customer service. No corporate nonsense and delaying tactics re withdrawals - just good old fashioned assistance. I recommend them to any investor for this reason alone. Reviewed on: 18th December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Chorley Building Society Branch Review

5
You offer competitive interest rates for postal accounts as I don't do internet and online banking. The customer service received was excellent. A special thank you to Amanda and Nigel who assisted with the application process and sorted out my queries. Reviewed on: 15th December 2023
Verified Member's avatar
Verified Member

Too many unnecessary numbers

2
The registration > log-in> withdrawal process has too many steps and verifications. Have never in over 50 registrations been asked for my Nat. Ins number as part of log-in! At least 5 different numbers or codes needed Reviewed on: 8th December 2023
Chorley Member Feedback's avatar
Chorley Member Feedback

Chorley Building Society Branch Review

5
The process was easy, account opened promptly, and the locality is really good. Reviewed on: 5th December 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
It is quick and easy to open the account in the branch. Reviewed on: 1st December 2023
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Verified Member

Chorley Building Society Branch Review

5
Competitive savings rates of interests. Prompt postal service, subject to Royal Mail. Reviewed on: 1st December 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Local, you can talk to a person, can sit down, helpful and efficient, there is a place to park and a comfy waiting area. I don't like the thickness of the glass and how it restricts hearing. Reviewed on: 1st December 2023
Verified Member's avatar
Verified Member

Chorley Building Society Branch Review

5
Having a branch in Leyland in great - keep it open. Reviewed on: 1st December 2023
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Verified Member

Chorley Building Society Branch Review

5
Love having a branch in Leyland - please keep it open!. Reviewed on: 1st December 2023
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Verified Member

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